Job Description

Company Description:

McDonald’s Australia Limited (MAL) is the largest quick service restaurant operation in the country. Fondly known as "Macca's", we are a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count! As an employer of choice winner, working with us means taking pride and having fun along the way, while growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements and an attractive staff discount; but we provide an opportunity to work alongside other passionate and talented people every single day.

Job Description:

Could you be our next Workplace Relations Consultant?

At McDonald’s, we're more than just a fast-food chain - we're a community of individuals committed to creating exceptional experiences for our customers and employees alike. Our commitment to excellence extends beyond the counter; it's ingrained in everything we do, including how we manage our people. That's where you come in.

We have an exciting opportunity for an experienced Workplace Relations Consultant to join our team on a 9-month parental leave cover. You'll be at the forefront of ensuring McDonald’s maintains robust people compliance performance and adheres to best practice principles in managing employee relations within our restaurants. Your mission? To diagnose opportunities, implement solutions, and ensure our teams operate in a supportive, compliant, and productive environment.

What can you expect on a day-to-day basis?

  • Conduct thorough investigations and manage complex employee relations matters
  • Develop and update educational resources on ER/compliance for our restaurants
  • Monitor background checks and mitigate risks to our brand and people
  • Assist in managing external/legal/regulatory claims
  • Coach line managers on compliance matters and employee relations
  • Deliver training on compliance, investigations, and people performance
  • Analyse data to produce insightful reports and recommend improvement initiatives
  • Collaborate with various departments to optimise legal and compliance practices
  • Foster a high-performance culture by developing team members and providing feedback

Your keys to success:

  • A Bachelor’s Degree in Business, Human Resources, Law, or similar field
  • Minimum 2 years of experience in a similar role
  • Strong understanding of Australian employment law and modern awards
  • Proven ability to solve complex problems with autonomy and initiative
  • Passion for delivering exceptional customer service and tailoring solutions to business needs
  • Excellent written and verbal communication skills, with polished presentation abilities
  • Exceptional organisational skills and ability to manage multiple complex matters
  • Team player with a positive attitude and strong ethical standards
  • Previous experience in a McDonald’s restaurant or other QSR will be highly regarded
Additional Information:

The Maccas Difference 

  • A state-of-the-art on-site gym at our Thornleigh office
  • A day off on your birthday
  • Immerse yourself in a lively and vibrant culture enriched with local events
  • Access hundreds of retail discounts with your favourite retails i.e. JB Hi-Fi, Woolworths, Apple etc.
  • Embrace a highly flexible work environment that suits your lifestyle
  • Prioritise your wellbeing with initiatives, including a 24/7 wellbeing partner for both you and your immediate family
  • Unplug and rejuvenate with a fifth week of annual leave
  • Ignite your professional growth with continuous development opportunities that align with your career aspirations and passions


As an equal opportunity employer, we strongly encourage applications from people of all backgrounds, ethnicities, cultures and experiences. We strive to make every moment through the recruitment process a feel-good moment for everyone. Let us know if we can provide any reasonable accommodations to enable you to participate in the job application and interview process, if you'd like to note your pronouns or have suggestions for how we can improve in this space.  


If you’re passionate about people, compliance, and making a positive impact, we want to hear from you! Join us in creating exceptional experiences for our employees and customers. Apply now and be part of something bigger than fast food - be part of the McDonald’s family! You will be directed to an external link to apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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