Technical Project Manager

Company Description:

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first, and uses our competitive advantages to strengthen our brand.  We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the meaningful role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day.

Global Technology forging the way
Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business.  At McDonald’s you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always eager for a challenge. This provides access to exciting career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:

This opportunity is part of the DevOps COE in CPP Delivery office, where our mission is to help our product engineering teams deliver faster with improved quality and reliability. We work cross functional with our global product teams and market teams in defining and executing on our automation test strategy, improving our build and deploy pipelines to standard tools and templates and Identify opportunities to proactively maintain our product SLAs. As a Technical Program Manager, you will directly manage all the COE initiatives and responsible for all forms of reporting, communication and governance.

Responsibilities

• Working with senior leadership and facilitating multiple stakeholder groups to identify priorities, define projects and associated milestones to deliver against these priorities.
• Maintain and monitor list of key program-level dependencies across application groups and proactively track through to completion.
• Manage stakeholder communications and governance with our global and market partners to share the roadmap and gather feedback and foster adoption
• Help build a knowledge hub for best practices and recommendations of DevOps and Quality practices
• Facilitate training sessions, office hours with the engineering community and help foster the culture of DevOps and Quality as practice
• Define and measure KPIs for success

Qualifications:

• Bachelors Degree in Technology or related
• PMP Highly Preferred 
• Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.
• Excellent communication and presentation skills, with the ability to optimally communicate sophisticated concepts to both technical and non-technical audiences.
• Ability to solicit and communicate business expectations and build strong client and stakeholder relationships.
• Demonstrated ability to manage technical initiatives from an unclear problem statement, driving clarity, understanding, and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners.
• Strong leadership skills, with the ability to influence and collaborate with cross-functional teams
• Proficient in Project Management /Tracking with tools like JIRA, MS Project

Additional Information:

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

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