Supplier Management Officer

Company Description:

About Us

McDonald’s has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald’s is one of the UK’s largest private sector employers, employing over 170,000 people.

Hybrid Working
This role is based in our East Finchley office working 3 days in the office and 2 days remotely.

Job Description:

The Opportunity:

In this exciting opportunity, you will be responsible for supporting the management of key UK&I technology suppliers. This role will have responsibility for working closely with suppliers to define and maintain product roadmaps and for ensuring that value creation and business outcomes align with key targets and budgets. The role holder will also hold responsibility for the day-to-day management, governance, and business relationship with McDonald’s tier 2/3 suppliers within a respective supplier category.

What You’ll Be Doing:

Your key responsibilities will include:

• Providing active support within the RGRT team to foster a high-performing culture aligned with the company values.
• Setting standards with our partners/suppliers to ensure they are held accountable for delivering excellent service and change management.
• Working with locally managed suppliers to maintain product roadmaps and a prioritized backlog.
• Managing day-to-day contract compliance of allocated suppliers, ensuring robust controls are in place.
• Evolving supplier relationships, contracts, and ongoing governance to adopt models with great outcomes for our restaurants and Franchisees.
• Conducting structured and regular service reviews with our supplier partners to ensure value and performance.
• Supporting the ongoing development of 2 Supplier Management Analysts.
• Tracking and trending supplier performance.
• Working closely with the Supplier Management & Contracts Manager to provide supplier management governance, audit, and compliance framework.

What You’ll Get:

• Competitive salary and benefits package.
• Opportunities for career progression and development.
• A vibrant and inclusive workplace culture.

Qualifications:

What You’ll Need:

• Experience in managing a set of technology suppliers, setting standards, and driving continuous improvement.
• Experience working with product roadmaps.
• Knowledge of backlog management.
• Technical understanding and the ability to interact with technology stakeholders.
• Knowledge of platforms, products, systems, and services in your chosen area of technology.
• Strong interpersonal and communication skills and commercial acumen.
• Ability to build collaborative working relationships with suppliers and stakeholders.
• Experience in supplier governance, communications, and financial management.
• Some experience in contract negotiation is preferred.

Additional Information:

Company Vision and Culture

Our Global vision is to build a better McDonald’s and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere."

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