Supervisor, Workplace Investigations
Company Description
Job Description
Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
Department Overview
McDonald’s currently has an exciting opportunity for a talented individual to join the growing Workplace Investigations Team. This position is responsible for conducting workplace misconduct investigations under the supervision of the Workplace Investigations Team and contributing to continued culture change throughout our organization. This role will be a member of the Global Labor and Employment Team, and partner closely with other Legal Teams, global and local market HR Teams, and local market Operations Teams.
Duties
In this role, you will:
- Complete thorough and high-quality investigations into low/medium complexity cases from start to finish, including conducting interviews, reviewing data and documents, preparing reports, consulting attorneys, and engaging with the business.
- Assist more senior investigators with medium/high complexity cases, which could include scheduling and conducting interviews, reviewing data and documents, preparing reports, consulting attorneys, and engaging with the business.
- Leverage a consistent framework to recommend action outcomes.
- Collaborate with other team members to refine or improve Workplace Investigations Team processes.
- Display strong time-management skills with the ability to identify and efficiently prioritize critical and/or sensitive investigations.
- Promote diversity and inclusion in the department and team and encourage the sharing of diverse opinions and concerns.
- Foster a culture of trust, values, respect, and accountability within the team.
Qualifications
BA/BS in applicable field – such as Human Resources, Law, Compliance, Criminal Justice
- 2+ years’ experience in conducting workplace misconduct investigations (including leading interviews), such as harassment, sexual harassment, discrimination, retaliation and workplace violence
- Excellent interpersonal skills and ability to influence
- Excellent skills in managing sensitive situations
- Effective communication and listening skills
- Objective thinker with strong ethics
- Ability to be a partner and trusted advisor to key stakeholders
Additional information
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.