Supervisor, Product Insights

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description:

About the Opportunity:

We are seeking a Supervisor, Product Insights to join our dynamic team. In this role, you will partner with Digital Product and other cross-functional teams at McDonalds to optimize digital experiences, enhance operational efficiency, and drive strategic decision-making across our digital platforms. The ideal candidate will have a strong background in data analysis using BI tools (Alteryx, Tableau, SQL) as well as significant practical experience with Digital Analytics tools such as Adobe Analytics, Mixpanel and/or Google Analytics.

 

Key Responsibilities:

• Partner with Digital Product to inform feature development strategy and enable data-driven decision making
• Derive actionable insights through analysis of point-of-sale and digital analytic data
• Identify and size growth opportunities to optimize McDonald’s digital performance
• Communicate analyses and insights effectively to influence key stakeholders, including Digital Product and UX Design, among others
• Design and implement robust measurement frameworks, ensuring digital feature tracking and data output will serve stakeholder needs

 

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $87,050 - $108,810 / per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications:

• High level of intellectual curiosity
• Strong analytical and creative problem-solving skills
• Ability to influence others through storytelling and empathy
• Exceptional written and verbal communication skills
• Ability to structure and quickly synthesize large volumes of data to develop impactful insights
• Strong organizational skills, with the ability to balance competing priorities
• Ability to operate independently and effectively in a complex environment
• Hands-on experience with digital programs such as delivery platforms, kiosks, and global mobile applications a plus

 

Position Requirements:

• 2+ years with Digital Analytic tools preferred (e.g. Adobe Analytics, Mix Panel, or Google Analytics)
• 2+ years Business Insights/Research, Strategy or analytical and data intensive environment
• Experience with popular data tools preferred (e.g. Alteryx, SQL, Tableau)
• Excel and PowerPoint skills required

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.