Job Description

Job Description:

Company Description: 

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. 

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. 

Job Description

The Supervisor, Local Employee Experience focuses on the execution of People processes and tools in assigned Profit Center(s). In this role, you will advise on and provide direction as appropriate to Operations Manager(s)/Operations Supervisors/restaurant staff on HR-related issues. With support from the Senior Manager, McOpCo People Partner, you will provide experienced assistance to company-owned restaurants.

Role

  • Work with the local Manager, McOpCo Operations to identify key People priorities across the Profit Center(s), help execute the Profit Center People action plan aligned with the National People Strategy

  • Provide coaching, training, counsel, and direction to Operations

  • Assist People leaders and restaurant managers in conducting listening sessions and key experiences across the employee life-cycle

  • Partner with Operations to advise and deliver on all aspects of Staffing, Development, Performance Management, Engagement, Retention, and Succession Planning

  • Educate, inform, and assess to help ensure restaurants execute/comply with People initiatives and tools

  • Protect the brand by helping execute GR and Labor relations plans, and manage regulatory compliance within the Profit Center

  • Leverage people analytics across the market to yield specific insights on ways to improve people-related practices

  • Conduct potential investigations and support disciplinary actions, including termination

  • Proper management of required employee documentation, file administration, leaves of absences, and worker’s comp cases

  • Leading the People aspect of restaurant divestitures/acquisitions

  • Assist in deploying change initiatives through education and training for Operations staff and restaurant management

**The role will require regular travel (Eligible for Car)** 

Qualifications & Experience

  • Field HR experience is preferred
  • HR Generalist experience
  • Experience with leveraging HR technology systems, a plus 
  • Bachelor's degree 

Compensation

Bonus Eligible: Yes

Long - Term Incentive: No

Benefits Eligible: Yes

Salary Range

Salary Range - $75,700.00 - $94,620.00

Location

  • This position is to be based out of Ohio.  
  • The Supervisor will be responsible for a territory in Ohio, primarily in Northern Ohio (exact restaurant locations included may be subject to change)

Competencies

Execution Proficiency
Background & Values
Strategic Proficiency
Building Blocks
Talent Proficiency

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 

Application Instructions

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