Job Description

Company Description:

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first, and uses our competitive advantages to strengthen our brand.  We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the meaningful role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day.

Global Technology forging the way.
Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business.  At McDonald’s you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always eager for a challenge. This provides access to exciting career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:

The Engineering Enablement Supervisor will lead a team of engineers to provide enablement services, including training, tools, and best practices, to improve effectiveness and efficiency within the Delivery Office. They will work closely with the engineering team and other stakeholders to identify areas for improvement and develop and implement solutions to address them. The Engineering Enablement Supervisor will also support, manage, and administer software and application licenses, access management and provisioning across the organization in support of the Delivery Org. This includes overseeing software license spending, license chargebacks, managing contract renewals, managing software licenses quantities, assigning licenses, and recovering un-used licenses to optimize availability and spend. The Engineering Enablement Supervisor will also define and facilitate communication between the enterprise, the Delivery Org, and providers in order to deliver software and applications to plan and within budget. The Engineering Enablement Supervisor may be required to perform other duties as assigned or requested to support the overall engineering enablement of the department or organization.

Key Responsibilities:

  • Develop and implement a program for tools, access, and best practices to support the engineers within the Delivery Office.
  • Identify and implement automated tools and processes for efficiency and quality enhancement. Continuously evaluate the effectiveness of automated programs and recommend improvements as needed.
  • May include support for training in support the professional development and growth of engineers within the Delivery Office.
  • Collaborate with the engineering team and stakeholders to identify areas for improvement and develop solutions to address them.
  • Maintain a program that includes onboarding, software and application licenses, access provisioning, and training for the engineering team.
  • Implement tools and processes for efficiency and quality. Evaluate program effectiveness and recommend improvements as needed.
  • Ensure compliance with relevant policies, procedures, and regulations.
  • Support Delivery Office Leadership with allocation, forecasting, risk identification, and optimization reporting.
Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree preferred or relevant experience.
  • 5+ years of experience in software engineering or related technical field, with experience in training and development, coaching, or related fields.
  • Demonstrated experience managing teams and leading process improvement initiatives.
  • Strong analytical skills and experience working with data to inform decision-making.
  • Superb communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels of the organization.
  • Proficiency in software development tools, processes, and methodologies.
  • Strong leadership skills with a track record of leading and developing hard-working, impactful teams.
  • Attention to detail is highly critical for success in this role, including the ability to spot errors, inconsistencies, and inaccuracies in work.
  • Candidate should be able to follow instructions in a detailed manner, double-check their work, and identify potential issues before they become problems.
Additional Information:

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact mcdhrbenefits@us.mcd.com.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

All your information will be kept confidential according to EEO guidelines.

Application Instructions

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