Strategic Technology Integration Manager
Company Description
Job Description
Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Department Overview
Role Overview:
The Strategic Technology Integration Manager plays a relevant role in translating national restaurant technology strategy into detailed field execution across the U.S. business. This leader partners closely with Restaurant Technology, Restaurant Operations, Field Leadership, and Owner/Operators to ensure technology initiatives are deployed, embraced, and embedded in restaurant operations to drive measurable business outcomes. Operating with an enterprise approach, the role serves as a strategic integrator and trusted advisor— aligning national priorities with field needs, accelerating adoption, and ensuring technology investments improve guest experience, operational efficiency, and Owner/Operator profitability. The position reports directly to the U.S. Director of Strategic Technology Integration.
Duties
Strategic Leadership & Portfolio Management:
- Orchestrate national restaurant technology initiatives across assigned Field Offices, ensuring alignment with enterprise strategy and annual business plans.
- Lead proactive Technology Portfolio Management to ensure platforms remain relevant, integrated, and continuously refreshed.
- Customize technology deployment targets based on local market requirements and operational readiness.
Field Partnership & Influence:
- Serve as a trusted strategic partner to Field Vice Presidents, Owner/Operators, and Field leadership.
- Develop and align technology priorities that support field business objectives and long‑term growth.
- Act as an advocate for business impact—translating technology initiatives into clear value for operators and collaborators.
Deployment, Execution & Readiness
- Ensure Field Office readiness for technology deployments, including sequencing, integration, and execution with other initiatives.
- Lead all aspects of technology onboarding, deployment, and execution for new restaurants, relocations, and rebuilds to ensure timely openings with full functionality.
- Partner with US Market Technology, OTMs, IPD, PMO, and Deployment teams to test, deploy, and support national initiatives.
Communication & Change Leadership
- Lead strategic communications on progress, results, trends, and takeaways across national, field, and local collaborators.
- Develop and implement communication strategies that drive understanding, alignment, and adoption.
- Provide mentorship to primary customers on incorporating technology routines into restaurant operations to increase sales, guest counts, and operator cash flow.
Collaboration & Advisory
- Collaborate cross‑functionally with Operations, Marketing, Development, Field Operations, US Technology, and other partners to align and sequence technology investments.
- Provide expert advice and counsel to cross‑functional teams designing innovative operations technology solutions.
- Maintain deep subject‑matter expertise across restaurant operations and operations technology initiatives.
Talent & Leadership:
- Provide leadership, mentor, and direction to Field Office Operations Technology teams and M‑Tech Field Technology Leads.
- Elevate talent, cultivate an inclusive and high‑performance culture, and exemplify McDonald’s values.
- Ensure continuity of support through appropriate backup coverage within each Field Office.
What Success Looks Like
- Technology initiatives deploy on time with strong field adoption and sustained operational impact.
- Field leadership views the role as a trusted advisor and strategic partner.
- Technology investments are coordinated, sequenced, and aligned to business priorities.
- Owner/Operators experience measurable improvements in operational efficiency, guest experience, and financial performance.
Qualifications
Basic Qualifications
- High School diploma or equivalent.
- Minimum 5 years of experience within Restaurant Operations.
Preferred Qualifications
- Bachelor’s degree preferred.
- Strong operations expertise with the ability to bridge technology and frontline Operational execution.
- Agile, enterprise thinker capable of operating in ambiguity and handling multiple priorities.
- Proven collaborator with the ability to influence without authority.
- Strong problem‑solving, organizational, and time‑management skills.
- Excellent interpersonal, written, and verbal communication skills.
- Self‑starter with a positive attitude and continuous learning perspective.
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $115,872.00 - $144,840.00 per year.
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.