Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

Job Description:

This position will reside within the Global Supply Chain (GSC) team, internationally recognized by Gartner as a being within the ‘Masters’ category for excellence within Supply Chain Management. The Global Strategic Sourcing Services (GSSS) group is the sub-team responsible for the indirect sourcing activity within this group.

GSSS contributes directly to the bottom-line performance of the company through reducing the costs McDonald’s corporate entities or franchisees would otherwise absorb. This team consults with leaders throughout the company, supporting pivotal initiatives & needs that are driving McDonald’s into the future.

The Role

The role is part of the Technology Sourcing team and is a critical role within the team responsible for solutions that are deployed globally, to our international operated markets and direct licensee markets.

The Supervisor is tasked with supporting the category management, from development to execution, of the technology solutions. Within this role you are expected to partner with multiple corporate level functions (including but not limited to the Global Technology, Global HR, and Global Finance & other sub-teams). A key focus for this role holder will be supporting the development of a suite of standard policies, requirement gathering frameworks, selection documentation & agreements suitable for deployment in this category area.

Supervisors within the Technology Sourcing team are expected to deliver across the following responsibility areas:

Stakeholder engagement & relationship management:

Examples include:

  • Capacity planning of/for indirect resources (including project team-based resources)
  • Ongoing relationship management of relevant global partners & team members
  • Partnering with relevant members of the business teams
  • Alignment with Supply Chain or business resources at a market-level or segment leadership based resources

Category management development:

  • Developing a spend analysis for portfolio of solutions (including actualized/estimated spend)
  • Creating and maintaining category hierarchy (category tree structure)
  • Keeping abreast of supplier information, industry news and critical developments with category space
  • Working through risk identification and mitigation plans for category
  • Highlighting innovation opportunities and competitor insights
  • Building cases for "should-do" opportunities independently developed for agreement with stakeholders

Sourcing capability development:

  • Contributing to/participating in Supply Chain team meetings/events
  • Updating or adapting templates & tools as needed for successful execution of the role
  • Planning & implementing category specific policies (such as mandatory asks/ways of working or contract terms)
  • Defining category specific requirements baselines
  • Researching procurement and sourcing best practice/new thinking
  • Development of presentation materials
  • Stakeholder training and awareness materials
  • Reporting savings and/or value achievements
  • Updating agreed pricing documentation, etc.

Projects & initiatives:

  • Leading sourcing/provider selection events
  • Completing discovery activities (such as market landscape, business readiness assessments, etc.)
  • Project initiation tasks (stakeholder training sessions, project planning with PMO resources, etc.)
  • Managing project team delivery in-line with responsibility alignment
  • Event (RFx) materials build out, sign-off and issue
  • Hosting supplier briefing sessions or supplier presentations

Tactical - Non-Project based work:

  • Providing guidance/inputs on renewals where no commercial negotiations are required
  • Updating SOWs where no major commercial effort is needed
  • Processing administrative tasks (meeting scheduling, etc.)

We are looking to recruit and hire individuals that have a real and genuine commitment to building a career focused on specialization and progression within the Global Supply Chain team.

McDonald’s offers incredible opportunities for individuals who already have a solid baseline of knowledge within sourcing that are looking to further develop their experience on a global level, through access to a portfolio of solutions that are deployed across a truly worldwide scope. Development within this role will follow the 70/20/10 model of training and development.

Successful individuals are comfortable with developing contracts, delivering to timelines, working to manage risk, building commercial structures for resource-based efforts, and learning about the software space with our stakeholders. They are highly organized and able to work across multiple projects efficiently.

In order to thrive within this role, you will need to be able to regularly and consistently demonstrate the following individual qualities:

Influential: A natural storyteller, with inherent talent for building compelling narratives in order to influence the right audiences, at the right times. Must be able to empathically position to understand what is driving the positions of our stakeholders, suppliers and franchisee owners

Proactive: Takes charge for building or developing a pipeline of opportunities for what we should be doing rather than reacting solely to demand for support. Balancing these needs in the context of how to best serve the entire organization in supporting our business goals & objectives

Strategic: Thoughtfully identify and elicit potential needs beyond those that are directly stated as desired by our stakeholders

Determined: Strong willed individual that is able to lead large and sophisticated stakeholder groups/teams towards objective based outcomes to firm deadlines

Persistent: Dedication to posture for and seed, mutually beneficial, longer term outcomes during course of delivering upon shorter term goals. Achieve whilst working with strong willed senior role holders (internally & externally)

Curious: Capacity and willingness to learn from external and internal sources. Fully bought into the spirit of ‘continuous improvement’ with real desire to bring new thinking, standard methodologies and innovative ideas to McDonald’s for consideration to adopt. The restaurant software space is a rapidly changing ecosystem that will require individual to not only be a student of the business but also a student of the industry

  • Demonstrable experience of the development of category strategies
  • Prior experience of working with & across different markets and cultures
  • Strong knowledge and understanding of structuring agreements
  • Prior experience in technology supply chain or software-focused roles is a plus
  • Experience managing large scale, global projects
  • Comfortable working with leadership teams
  • Bachelors’ Degree in IT, Business, Supply Chain, or STEM fields required, MBA
  • C.P.M. (Certified Purchasing Manager) or C.I.P.S. (Chartered Institute of Purchasing & Supply) designation is a plus.  

Good to Know: 

This role can be based remotely within Canada, occasional travel to our Toronto office will be required. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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