Job Description

Company Description:

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:

The US Back Office Products team is dedicated to developing and delivering innovative technology focused on improving the restaurant experience for managers and crew as well as optimizing the management of cash and inventory daily!

The Senior Product Engineering Manager for Back Office Systems and Data Integrations will be responsible for the technical direction and strategy of how Back Office applications in the US restaurants integrate across other Restaurant and Enterprise applications.

Accountabilities & Responsibilities:

  • Establish a technical vision and strategy for restaurant Back Office systems, specifically focusing on data integrations across platforms
  • Partner with our platform and product engineering teams, as well as vendors, to review architecture, solution designs and drive alignment on Platform and Application strategy
  • Collaborate with multi-functional teams to design and implement integrations that enhance overall system efficiency.
  • Collaborate with the IT Security teams to review and assess security measures related to applications.
  • Assist and be the subject matter expert on features and capabilities to development partners and other product teams to ensure alignment.
  • Partner with other Product Engineering teams in leading product lifecycles, especially where integrations cross teams, as well as security remediations and enhancements.
  • Software development experience, with knowledge of Agile software development process
  • Great stakeholder management and vendor management skills
  • Strong communication skills with ability to explain complex technical details to non-technical stakeholders
  • Good understanding of agile software development processes and McD deployment practices
  • Knowledgeable with Identity Management, SSO and SAML concepts.
  • A passion for learning and figuring out creative restaurant technology solution to any given business problem
  • A love of new technologies and the aim to find ways to implement better tools and processes to improve efficiency
  • Strong ability to speak to, as well as collaborate with, engineers, project managers, corporate leadership, and partners
  • Experience leading multi-functional teams and handling indirect reports to achieve organizational goals
  • Curious, task-oriented, and a self-starter with a strong bias for action; Proven track record of "getting things done"

Preferred Qualifications

  • 5+ years of relevant professional work experience
  • 3+ years of experience as an Engineering Manager or Product Manager eliciting/defining requirements, designing systems solutions, and handling business requirements
  • 1+ years of experience with agile development methodologies
  • Proactive, self-motivated, and accountable teammate
Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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