Job Description

Job Description:

Company Description: 

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. 

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. 

Department Overview

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Restaurant Digital Employee Communication Tools and Global HR Restaurant Employee Products where our vision is to "Always be a... people led, product centric, forward thinking & trusted technology partner of choice".

The Sr. Manager Technical Product Management is responsible for overall technology portfolio strategy and the successful delivery of company technology products within their portfolio. Has a deep understanding of business goals/strategy and interfaces with the business, technology, other portfolio teams and product leaders to develop EPP portfolio strategies and approaches that maximize value for business partners. This position reports to the Director, Technical Product Management.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of EPP products and services to the entire McDonald’s environment.

Accountabilities & Responsibilities

Leadership

  • Defines product portfolio vision, strategy, roadmap, and backlog. Collaborates across teams to solve complex business challenges and provides technical leadership.

Drive and Influence Innovation

  • Presents and influences company technology solutions for innovative outcomes.

Stakeholder Engagement and Partnership

  • Partners with senior leaders and technical managers to align on long-term strategy viability.

Communication and Business Acumen

  • Uses effective communication to keep stakeholders informed of technological advancements. Explains complex strategies to non-technical stakeholders and collaborates across teams for alignment on priorities and deliverables.

Market Analysis and Competitive Intelligence

  • Stays updated on market trends, competitor offerings, and industry best practices. Conducts research to identify opportunities for innovation.

Data-Driven Decision Making

  • Uses data analytics and feedback to make informed product decisions, track performance metrics, and improve user engagement and satisfaction.

Problem Solving and Decision Making

  • Breaks down complex problems into simple solutions using strong, data-driven judgment.

Continuous Improvement and Feedback

  • Promotes continuous improvement through feedback from customers, stakeholders, and team members to refine product strategies.

Qualifications

  • 10+ years of technical product management or relevant experience with a bachelor’s degree or 8+ years relevant experience with a master’s degree.
  • Experience leading technical teams and Agile self-managed teams that manage a strategically important product and/or a suite of products.
  • Experience in influencing senior executives (VPs, SVP, CxO), and setting expectations for major cross-functional initiatives.
  • Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
  • Excellent Leadership, including the ability to set clear goals and expectations, leading teams and partners through change, motivate and coach Product teams, identify and mitigate impediments to success, create a safe environment to learn, challenge, accept risk taking and a willingness to be wrong 
  • Broad technical knowledge in assigned domain area, including the latest ITIL technology trends or related methodologies
  • Experience applying Product-centric methods and Agile ceremonies, best practices and lessons learned to optimize ways of working
  • Highly experienced working collaboratively with a broad array of stakeholders to drive outcomes and solve complex technical challenges 
  • Excellent communication, presentation, storytelling, negotiation, influencing, business acumen, and problem solving skills
  • Strong innovation skills to identify, develop, and make improvements to ways of working, services, or products
  • Strong critical thinking skills to address and solve the most complex business and technical challenges
  • Experience applying data analysis and visualizations to present complex business cases and recommendations to executive and nonexecutive audiences, making informed business decisions, and facilitate continuous improvement

 

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

 

Salary Range

Salary Ranges-$149,260.00 - $190,310.00

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online