Sr Manager, Product Management

Department Overview

McDonald’s has long been an industry leader, innovating to deliver improvements in the experience for our customers and restaurant teams. In recent years, digital platforms have become an increasingly critical part of delivering phenomenal customer and crew experience. We have invested to build assets and capabilities that will take advantage of this growing consumer interest in digital, including upgrades to the mobile app, as well as installation of self-order kiosks, and digital menu boards.

As Product Manager, you will play a pivotal role in supporting the product strategy and roadmap as well as leading development and deployment of ordering features and enhancements for the Product Selection team. You will be responsible for how our customers add and customize items, select choices within items, and navigate through the Meals, Bundles, and Deals order flows – Ensuring the experience is seamless and convenient. To achieve these outcomes, you’ll work closely with cross-functional teams, including engineering, design, marketing, and operations, to drive product innovation and achieve business goals. You will be the champion of the customer and crew, translating their needs and feedback into product requirements and driving customer-centric product development. The ideal candidate is customer-obsessed and comfortable balancing competing stakeholder requirements and can lead and inspire cross-functional teams to deliver exceptional products that customers love and that win for the business.

Duties

• Define and execute the product strategy and roadmap for Product Selection, focusing on the most valuable customer problems to solve.
• Drive end-to-end product development, including participating in market research, defining customer requirements, crafting product specifications, and working with engineering and design teams to develop and launch product enhancements and new features.
• Collaborate with engineering and design to determine the best functional solutions for our users, prioritize the work, and track against timelines.
• Take ownership over features and translate requirements into specifications and user stories and can clearly articulate recommendations that balance business value versus risk.
• Maintain a healthy backlog of work and play a critical role in many agile ceremonies.
• Deeply understand customer and restaurant crew needs, difficulties, and behaviors through research, user feedback, and market analysis; use insights to advise product decisions and prioritize product backlog items.
• Develop a collaborative environment and build strong relationships with team members to align product goals and achieve business objectives.
• Develop relationships with segment, markets, operations & customers to understand their perspectives and pain points as you craft your strategic roadmap.
• Define and oversee product performance metrics, including speed-to-market, iOS & Android performance, and overall quality, to assess product success and drive roadmap decisions.
• Stay up to date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive.
• Facilitate release planning, demos with stakeholders and other agile practices on an operational basis.

Qualifications

• Bachelor's degree in business, marketing, computer science, or an equivalent. MBA or other relevant certifications are a plus.
• 6+ years’ experience working in a software development environment as product manager.
• Demonstrated track record in product management with strong analytical and problem-solving skills, with the ability to translate data insights into product enhancements.
• Proven record of successfully launching and handling products throughout their lifecycle with customer experience and technology systems and specifications and interdependencies.
• Ability to analyze market trends, customer needs, and competitive landscape to advise product strategy.
• Excellent communication and presentation skills, with the ability to explain complex technical decisions to non-technical audiences.
• Strong leadership skills, with the ability to influence and collaborate with cross-functional teams while overseeing the work of other managers.
• Results-oriented attitude with a strong focus on achieving business goals.
• Ability to work in a fast-paced, multifaceted environment and adapt to changing priorities.

Compensation

Bonus Eligible: EDIT

Long - Term Incentive: EDIT

Benefits Eligible: EDIT

Salary Range

The expected salary range for this role is $149,260.00 - $190,310.00 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Competencies