Sr Director, Product Management

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Company Description

Job Description

Job Description:

Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
 

Department Overview

We are working to build the easiest and most efficient Restaurant Platform to make our crew's job easier, so they can focus on delivering the quality and speed our customers love. In service of this goal, we are seeking a Senior Director of Product Management to lead Restaurant Platform products. This leader will shape and deliver products that will transform our restaurants and ultimately transform the QSR industry.

Job Responsibilities

  • Establish and deliver the multi-year product strategy for the restaurant platform products (i.e., products such as POS, Kiosk, Drive Thru technology, In-store technology, new AI solutions and more)
  • Elevate the product management craft at McDonald’s with a clear focus on the craft: creating product visions, robust requirements writing, clear acceptance criteria, strong measurement, etc.
  • Be a strong partner to our business teams who establish the strategy that we execute on. Be an excellent listener, understanding the goal and determining how to best build products to meet the goals.
  • Lead and grow a team of product leaders, driving clarity, execution, and talent development
  • Partner closely with engineering, design, operations, marketing, segment, and global markets to ensure cohesive experiences and scalable solutions
  • Translate insights and business goals into outcome-based roadmaps
  • Balance global consistency with market-specific flexibility through strong product operating model practices
  • Define and track success metrics, ensuring accountability to customer satisfaction, business impact, and operational efficiency
  • Serve as a thought leader and trusted partner across the business, influencing senior stakeholders and aligning priorities

Why you’ll be successful:

  • You’re passionate about building product competency and teaching the product craft
  • You collaborate well with all facets of an organization across many cross-functional teams; you’re an excellent listener
  • You can assess talent quickly and build a strong team from the ground up
  • You inspire and are a strong coach to direct reports and cross-functional teams.
  • You effectively communicate your vision, ideas & plans to gain leadership alignment.

Qualifications

  • Experience in leading large cross-functional teams deliver technology products with measurable results
  • Experience working with products that blend technology product development with a physical space
  • Proven experience “doing” product management: from writing requirements and acceptance criteria to assessing product pricing to establishing and selling in a product vision.
  • Business strategy e.g. business case development, product portfolio prioritization, pricing, setting and tracking KPIs/OKRs
  • Proven ability to influence complex organizations and can simplify ambiguity into a clear product vision and prioritized strategy
  • Strong communication skills with comfort in speaking with senior stakeholders to influence change throughout McDonald’s
  • Experience working in a global, preferably franchised, organization
  • Bachelor’s or Master’s degree in relevant field

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $237,201- $296,377 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional information
At McDonalds we are People from all Walks of Life...


People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.

We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.

Qualifications

Additional Information