Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

The Total Cost of Ownership (TCO) team is a newly formed team within McDonald's Global Technology's Strategic Planning team, and we hiring for an innovative and proactive Specialist, TCO Analysis & Planning to join the team! This person will support the team that leads the technology product pricing, product cost templates and communications for a portfolio of technology products / services being offered by MCD Global Technology. A key aspect of this role will be to support TCO team in working closely with technology product / service owners that are assigned to specific product portfolios.

This individual will have the opportunity to develop a deeper understanding of what value each product / service provides in enabling owner operator’s success; and what the key cost drivers are. The Specialist will also learn how to implement and maintain the SAAS model and execution of technology products pricing strategy while working alongside the other TCO team members.

This is a great opportunity for a detail oriented candidate early in their career wanting to further learn about pricing technology products and developing costs models at the intersection of business and technology!

Primary Responsibilities

  • Support the TCO team in completing key outputs (i.e., Global Market Charges Guide) in a deadline-conscious environment.
  • Maintain detailed product offerings SKU pricing excel templates, work with inter-company billing team in reporting actual market billings, assist in forecasting the end of year cost recovery for each SKU.
  • Understand overall global technology’s vision, standard pricing models and determine appropriate pricing strategy for different product portfolios.
  • Work closely with chargeback and intercompany billing team in understanding the technology products billing cadence and related process.
  • Collaborate with product owners in developing a detailed product-centric plans for major products and creating pro-forma TCO templates for smaller offerings.
  • Identify, establish, and support in supervising appropriate value KPIs to gather and discuss the value of global technology products for markets / segments.
  • Maintain relationships with internal functions and external teams (as needed), inclusive of managing external deliverables and establishing relationships across functions.
  • Provide regular updates and raise any risks, issues, actions, or decisions as needed to the TCO team leads.
  • Work to continuously improve the existing processes and workstreams (streamlining processes, exploring tools, etc.)
  • Bachelor’s degree in economics, finance, accounting or similar.
  • 1-2 years of related work experience.
  • Experience explaining complex concepts to a non-technical audience.
  • Ability to work cross-functionally to drive collaboration.
  • Able to work independently, often balancing competing and changing priorities.
  • Understanding of IT product value and total cost of ownership (TCO).
  • Excellent written and verbal communication skills
Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online