Software Engineer - Copilot & Power Platform
Company Description
Job Description
About McDonald’s:
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Department Overview
We're looking for a senior engineer to design and build enterprise AI agents and automation on Microsoft Copilot Studio and the Power Platform. You'll own the Copilot experience end to end, from agent design and integrations to deployment and governance. You'll partner with business stakeholders to turn processes into scalable, secure solutions.
Duties
Design, build, and maintain agents in Copilot Studio, including topics, generative answers, actions, knowledge sources, and multi-channel deployment (Teams, web, M365 Copilot)
Build custom connectors and API integrations to enterprise systems (e.g., ServiceNow, internal REST APIs), including auth (OAuth 2.0, Entra ID) and custom code
Model and manage data in Dataverse: tables, relationships, security roles, business rules, and plug-ins where needed
Develop Power Automate flows and Canvas/Model-driven apps that support agent scenarios
Implement ALM best practices: solutions, environment strategy, pipelines (Azure DevOps/GitHub), and source control
Apply responsible AI, DLP, and governance standards; monitor agent performance and analytics
Qualifications
2–4 years in software development, with 3+ years on Microsoft Power Platform
Hands-on Copilot Studio experience (or Power Virtual Agents), including generative AI features and prompt design
Proven experience building custom connectors (OpenAPI/Postman)
Strong Dataverse knowledge: data modeling, security, and performance
Proficiency in Power Fx; working knowledge of C#, JavaScript/TypeScript, and REST APIs
Experience with ALM and CI/CD for Power Platform
McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career.