Senior Manager - Tech Lead

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description:

Job Summary  

This opportunity is part of the Global Technology Commercial Products & Platforms team under Engage Pilor, where we’re the architects of digital delight, helping marketers profitably deliver experiences so personalized, intuitive, and trustworthy that customers can’t imagine a McDonald’s moment without digital.

The Senior Manager, Tech Lead, Registration & Login, is responsible for delivering engineering outcomes with key partners and integrations within our registration & login experiences. This position operates within the triad construct and is accountable for driving a performant and maintainable architectural integration while managing engineering squads and vendor technical points of contact on a day-to-day basis. The Sr-Mgr Tech Lead is responsible for driving the Engineering mix toward executing against the backlog, leading the solution, developing the product/platform features, and managing the daily activities of the squads. The Sr-Mgr Tech Lead partners closely with product, design, legal, and data teams to leverage vendor capabilities across our digital products and platforms in ways that engage and delight our customers.

Accountabilities & Responsibilities:

• Attend all squad level ceremonies and act as the leader of the Software Development Engineers (SDE’s) of the respective squad.
• Partner with Product Manager to lead the entire lifecycle of the backlog grooming process
• Manage the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McD
• Ensure the code development is in line with the architectural, quality, and security standards and best practices.
• Maintain documentation standards for all software shipped by the squad
• Answer technical questions from the squads and stay accountable for technical solutions.
• Accountable for deployment of new features including QA, push to production and defect remediation
• For complex products, senior manager-level TLs can act as manager to several manager level TLs
• Act as the mentor to junior TLs
• Partner with data teams to leverage vendor capabilities for decisions and recommendations

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $149,260 - $190,310 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications:

• 7+ years experience working in a software development environment as an engineer, data analyst, or data product manager
• Software development experience, with knowledge of developer workflows, processes, and tools
• Experience partnering with stakeholders  across an at-scale, complex, global matrixed org setup
• Excellent understanding of latest development technologies
• Infrastructure knowledge
• Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, and application security
• Expert in pair programming, continuous integration, test-driven development & incremental design
• Experience in Agile Development, application of Agile techniques and delivery practices
• Promotes adoption of Agile methodologies to secure outcome-driven mindset in product teams
• Strong communication skills with ability to explain complex technical decisions to non-technical stakeholders

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.