Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here!

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description:

McDonald’s seeks a senior manager for its U.S. Enterprise Communications team. This position will support the storytelling effort to strategically advance the U.S. business narrative among key audiences and mobilize the voice of key senior U.S. leaders to drive engagement, understanding of key business priorities and a common vision of success.

Role is based in Chicago, IL and reports directly to the Director, US Enterprise Communications. You will be a member of the broader North American Impact team.

In this role, you will:

  • Develop and implement integrated, communications strategies for key U.S. business priorities that span internal and external audiences.
  • Oversee materials such as partner messages and correspondence, talking points, presentations, web and social copy, assets for owned channels, speeches, etc.
  • Lead efforts to shape, set and deliver against metrics
  • Support the proactive storytelling effort to bring the U.S. narrative to life 
  • Lead and drive key System convenings and messages such as Town Halls, earnings messages, etc.
  • Partner with the Director, US Enterprise Communications and the broader U.S. Enterprise Communications team to help build and implement the overall U.S. leadership communications strategy and materials across key collaborators
  • Coordinate team to ensure coverage and preparation for reactive issues and proactive pushes
  • Advise business leaders on communications plans and messaging, driving understanding, alignment and action against short and long-term priorities
  • Collaborate with Communications and cross-functional partners to find opportunities to proactively communicate on enterprise priorities, address incoming questions from partners and drive consistency
  • Provide people management and help grow the skills and career of direct reports

Experience in a corporate communications role, either in-house or at an agency. The ideal candidate will be a proactive, strategic storyteller with the following attributes:

  • Deep communications expertise with internal and external experience and a shown ability to craft compelling stories.
  • Natural storyteller with excellent written and oral communications skills, including an ability to convey sophisticated issues in a clear and concise manner to a variety of audiences.
  • Self-starter with strong sense of initiative, focused on results; ability to lead multiple, simultaneous projects and, at times, within ambiguous and undefined circumstances.
  • Demonstrated ability to quickly build trust and influence with leaders and collaborators at all levels.
  • The ability to thrive in fast-paced environments, while being flexible, collaborative and deadline-driven.
Additional Information:

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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