Senior Finance Coordinator (9 month Fixed Term Contract)

Company Description:

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees, and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Job Description:

We are looking for a highly motivated and agile Senior Finance Coordinator to join our Global Business Services (GBS) team in Sutton Coldfield to provide support and guidance to McDonald’s Franchisees, departments and suppliers on all finance and accounting matters relating to the accuracy and completeness of the UK & Ireland entities financial statements.

Global Business Services (GBS)  mission is to ‘make a better McDonald’s’ by accelerating the delivery of our vision and strategy by employing 3 ‘game changers’: Customer Experience, Continuous Improvement, and Intelligent Automation.

Our aim is to deliver incremental value over and above traditional cost reduction by focussing on driving the delivery of better business outcomes. 

This role would be ideal for someone with a curious and ambitious individual looking to develop your technical skills, help drive process improvement and provide a quality customer experience. 

What will my accountabilities be? 

• Effectively carry out all transactional accounting and financial reporting duties associated with the Franchisees’ financial and accounting relationship with McDonald’s
  • Responsible for customer billing and debtor receipts
  • Performance of general accounting activities, including the preparation, recording, verification, analysis and reporting of accounts receivable transactions, and posting of customer payments on a timely basis  
  • Maintains and reconciles accounts receivable ledger accounts, financial statements and reports 
  • Responsible for customer support, including exception handling and responding to / resolving resulting queries
• Management of accounting accruals and of the relevant reporting and reconciliations.
• Build and cultivate relationships with Franchisees, their Finance teams, Operations, Suppliers and Office colleagues to provide a valuable network of contacts to assist speedy and agreeable query resolutions.
• Review business processes, gathering information to recommend and develop improvements and efficiency savings whilst ensuring that control compliance and data integrity are preserved.
• Utilise automation solutions, advanced Excel functionality, system tools and macros to streamline processes and remove manual touch points.
• Create and develop technical solutions that improve efficiency and effectiveness of GBS Finance procedures. 
• Document newly implemented internal enhancements; update SOPs, prepare training materials and other documents as relevant.
• Detect anomalies in data, and provide recommendations for exception resolution that is aligned to policies and enables robust insight

Customer Focus 

• Deliver proactivity and a high standard of customer service to all internal and external customers. 
• Contribute to achieving the overall department’s goals by continuously striving towards achieving the SLAs of your team 
• Provides clear guidance on compliance to procedures and processes with both internal and external customers. 
• Demonstrate great business partnership and seek to engage key stakeholders in initiatives to validate and gain their support for change. 

Continuous Improvement & Innovation 

• Delivers quality and thoughtful training for any new starters or existing colleagues.  
• Proactively shares input and feedback to enhance and evolve work processes. 
• Maintains and updates procedures and documentation to assist with any training needs. 
• Use CI methods to determine value-add solutions that improve customer experience and efficiency and effectiveness of GBS Finance procedures.  

Defines Career ambitions and identifies objectives and development goals, completes documentation to support Performance Motivation outcomes. 

Qualifications:

Essential Skill & Experience:

• Knowledge of Finance & Accounting:
  • Balance Sheet Reconciliations e.g., Bank Reconciliations
  • Accruals & Prepayments
  • Journal Posting
• Advanced Excel: Pivot Tables & V-Lookup’s

Personal Qualities:

• Good Communication Skills: Communicates technical information to nontechnical audiences and professionally 
• Customer Obsessed: Listens to and responds to customer feedback, ensuring our services deliver value: quality at the right time, first time. 
• Continuous Learner: Actively seeks out opportunities, for breadth and depth of individual development and building better knowledge of the business.  

Nice to have:

• Working towards a professional Finance or Accountancy qualification
• Experience working with 3rd parties / vendors

Additional Information:

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere."