Senior Director, Global Franchising

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

We are seeking a highly experienced and strategic professional to join our team as the Global Franchising Strategy Lead. This role is pivotal in shaping and executing McDonald’s short-term and long-term franchising strategies, with a focus on the IDL Segment and our Developmental Licensees.   Markets and Conventional Franchises. The ideal candidate will possess deep Franchising knowledge, understand the financial and commercial aspects of how McDonald’s makes money, strong leadership skills, and the ability to build trusted relationships across multiple functions, markets, and cultures.

Key Responsibilities:

• Contribute to the creation and execution of McDonald’s short-term and long-term franchising strategy based on data, results, and franchising expertise, with a focus on the IDL segment, and also engagement and contribution to Owned Markets and Conventional Franchisees.
• Establish and maintain proactive engagement with IDL Business Unit Leaders and their cross functional teams.  In various aspects of the DL relationship with McDonald’s, this  role will have direct engagement with Development Licensees.
• Play an influential and consultative role in the development and execution of policies, procedures, and guidelines to implement a unified McDonald’s Way of Franchising as Development Licensees progress through the major life stages of their franchising relationship with McDonald’s.
• Act as a trusted advisor to BU and Segment Leadership on global franchising matters, requiring deep knowledge of franchising at McDonald’s.
• Play a key role in leading Projects on strategic and long term aspects of Global Franchising including the creation and scaling of management tools and frameworks.
• Build trusted connections quickly and effectively across multiple functions, markets, and cultures from a position of influence and collaboration.
• Coordinate information and events across multiple markets with multiple stakeholders, bringing supporting structure and clarity.

Qualifications:

• Experience in leading or having direct face to face engagement with Conventional Franchisees or Development Licensees at McDonald’s.
• Bachelor’s degree in finance, accounting, legal or a related field

• Proven ability to think strategically and commercially to develop long-term, holistic approaches to complex challenges.
• Success in leading teams and coaching talent to drive top performance. 
• Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and concisely.
• Ability to influence and engage senior leadership, presenting insights and recommendations with confidence and credibility.

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.