Job Description

Company Description:

At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.

Job Description:

Position title: Senior Director, Canadian Supply Chain 
Department:  Supply Chain 
Position band: Senior Director (Global Grade 7)
Reports to: SVP & Chief Strategy Officer & SVP and Chief Supply Chain Officer, North America 
Type of position: Full-time, permanent  

The Opportunity 
How would you like to work for the #1 quick service restaurant operation in the world?  
We currently have an opening in the Supply Chain Management Department for a Senior Director, Canadian Supply Chain. This position will report to the SVP & Chief Strategy Officer and Chief Supply Chain Officer, North America.   
This role will lead the development and implementation of supply chain initiatives across the McDonald’s System. This role will participate in, and possiblylead, broad internal and external cross-functional teams at McDonald's that represent diverse areas of the Canadian business to ensure programs are executed in a timely manner, within budget, and with measurable success. 

Who You Are 
You are a motivated, high-energy self-starter who is both a strategic thinker and detail-oriented leader looking to make a substantial impact on McDonald’s supply chain programs.  You work effectively in a fast paced and agile environment. You are a protector of the Brand who always has an ear to the ground to mitigate risks. If you are passionate about developing solutions to corporate supply chain issues, then this could be for you! 

What’s in it for you? 
This is an unparalleled opportunity to join a winning organization. You will gain exposure across all levels of the organization, from your team members to the Executives and Franchisees. You are looking for a company with a winning culture where you can grow in depth and breadth while making a tangible impact on central initiatives. 
**This position is a Flex Hybrid Model, requiring 3 days in-office and 2 days remote.**

Principal Accountabilities:  
Strategic Planning: 

  • Responsible for strategic planning & goal setting for Canadian Supply Chain Team 
  • Identifies and prioritizes key Supply Chain initiatives and competencies that need to be developed and implemented for McDonald’s Canada 
  • Provides Supply Chain subject-matter-expertise to the Canadian system from a strategic perspective as well as day-to-day supply chain operations management leveraging the broader supplier network 
  • Strategic influence of Sr. level stakeholders including market leadership, GSC leadership and supplier network 
  • Contributes to setting short-term supply chain management strategy and executes long-term strategy for function  
  • Makes decisions and is accountable for the performance and results of the SCM function 

Internal and External Engagement 

  • Manage communications having long-term operational, tactical or strategic implications for supply chain management. 
  • Engage, partner, and develop relationships with McDonald’s corporate leadership, McDonald’s suppliers, Owner Operators, regional leadership (field and operations), and external stakeholders to socialize, build support, and expand sustainability programs. 
  • Continuously work with corporate communications and marketing to identify, develop, and refine customer and employee messaging and engagement opportunities. 
  • Effectively represent McDonald’s by presenting or adding strategic thought at external conferences, partnership collaborations or other events on request. 

Program Management and Metrics 

  • Proactively identify and solve multi-dimensional problems impacting the management and direction of supply chain; develop new and unprecedented methods to address future customer needs 
  • Holds primary financial accountability for and allocation of a significant portion of supply chain resources across multiple levels of leaders with impact on entire company 
  • Coordinate, develop and track metrics and processes to support focus areas.  
  • Support internal cross-functional teams by tracking progress and identifying implementation needs of the teams 

Talent Management 
Our goal is to attract and retain diverse, high-quality talent with the potential to make an impact at McDonald's in the short- and long-term. The BEST talent model identifies qualities and behaviors that enable high performance within the McDonald's system. 

  • Highly resilient, capable of working at pace both to deliver projects and to lead team through particularly challenging business situations 
  • Clear ability to connect with people from a wide range of backgrounds and take an inclusive approach to leadership 
  • Strong thinking agility with good analytical skills 
  • Curious and motivated to learn more about both areas of specialism and the wider business of McDonald’s 

  • Capable of multitasking and delivering against multiple priorities effectively 
  • Responsive and customer focused 
  • Goal focused and drives and persists to achieve results 

  • Reconciles needs of Supply Chain team with wider business needs, holds a strategic perspective across the business 
  • Maintains the long-term outlook needed to work through short term priorities and build longer term capability 
  • Can identify effective "Stop Doing" initiatives to focus on the more important priorities 
  • Maintains a focus on the restaurant and customer at all times 

  • Supports and collaborates effectively with a leadership team building a strong network of peers 
  • Coaches, supports and develops the Supply Chain team 
  • Focuses on individual talents & develops careers 

Required Technical Skills 

  • Proven organizational and program management skills and track record of successful project results. 
  • A deep understanding of the issues of business as well as subject matter expertise in Strategic Sourcing and broad category knowledge across multiple functions supported  
  • Role requires seasoned experience in managing strategic teams of senior-level professionals, dealing with ambiguity and business complexity to set functional strategy, execute, and influence with credibility 
  • In-depth management knowledge across several functions 
  • Experience in working with organizations advocating differing polices and conflict resolution. 
  • Outstanding and concise written and verbal communication skills required.  
  • Outstanding relationship building and presentation skills to internal, external, and senior management audiences.     

Minimum Requirements 

  • Professional with 8 + years of progressive experience in program management, sustainability, or strategic planning. 
  • Supply Chain/ Sourcing degree desired however general Business Management degree acceptable  
  • Master’s in business is an asset.  

Other Key Qualifications 

  • Proven ability to lead and influence cross functional teams of peer and higher-level people, internal and external. 
  • Ability to distill substantial and complex data into key concise insights and relevant takeaways. 
  • Budget management experience. 
  • Previous experience in the McDonald’s business, including a previous job working in McDonald’s restaurants or with one of McDonald’s suppliers is preferred but not required. 
Additional Information:

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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