Job Description

Job Description:

McDonald’s Australia is the largest quick service restaurant operation in the country. Fondly known as "Macca's", we have been a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count! As an employer of choice winner time and time again, working with us means taking pride and having fun along the way; while growing and developing your career in a dynamic and supportive environment.

Could you be our next Quality Assurance Coordinator?

The McDonald’s Quality Assurance team have an exciting opportunity for someone to join them on a 12-month initial contract. As a Quality Assurance Coordinator, you will manage and communicate market and global quality systems and policies to internal and external stakeholders. You will support food safety and quality standards across Australia and New Zealand, working closely with suppliers and Quality Assurance Managers (QAMs) to develop and execute validation programs for food products and equipment. Do you have a passion for food safety and quality standards? Apply today!

 

What can you expect on a day-to-day basis?

  • Maintaining and updating the McDonald’s Australia and New Zealand Quality Systems Manual
  • Conducting product and equipment validations in the test kitchen
  • Supporting Quality Assurance Managers in creating and maintaining product specifications
  • Coordinating restaurant trials for quality assurance projects
  • Leading the quality assurance information for the Implementation Deployment Team
  • Serving as the Digital Champion for McDonald’s reporting systems
  • Analysing complaint data and audit results to identify trends
  • Managing the Class 1 Supplier Good Manufacturing Practice Unannounced Audit Schedule
  • Participating in annual audits for the test kitchen
  • Arranging importation of product samples for sensory analysis
  • Completing food safety checks for equipment and products

Your keys to success:

  • Degree/Diploma Qualified in Food Science/Technology or nearing completion
  • Committed to principles of food safety and driven to uphold these principles 
  • A proven ability to work under pressure in both acute and planned environments 
  • Self-motivated and proactive, takes the initiative to pre-empt opportunities 

Relish in the Macca’s difference when you join the Golden Arches:

  • Macca’s Staff Discount & Retail Discounts. Enjoy discounted Macca’s at any restaurant across Australia and access to hundreds of retail discounts. 
  • Birthday & Volunteer Leave. Enjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about. 
  • Modern Office with Sustainable Amenities. Newly revamped office located in Thornleigh featuring the latest technology and electric car chargers to support eco-friendly commuting.
  • Ongoing Professional Development.  We are committed to developing our people by investing in leadership programs and free access to LinkedIn Learning.
  • Access To Our 24/7 Wellbeing Partner (Sonder) For You & Your Immediate Family. Using the Sonder app, access free and confidential safety, medical and mental health support via chat or phone with accredited professionals. 
  • A Fun & Vibrant Culture. Immerse yourself in local and Macca’s only events and experiences from day one of working with us. 

At Macca’s, our doors are open to everyone, and we will always do our best to ensure our restaurants and workplaces are inclusive spaces where everyone is welcomed and strength in diversity is valued. No matter who you are or where you’re from, everyone at Macca’s contributes their talents and skills to what makes us golden and what makes us Macca’s.  We strive to make every moment through the recruitment process a feel-good moment that is fair, equitable and accessible. If you have disability, illness, or injury, we know that it may be helpful for us to adjust our process. Our doors are open for a conversation to discuss adjustments and answer any questions or suggestions you may have about our recruitment process.  

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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