Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

The U.S. Food Safety & Quality Systems Team (FSQS) is part of the North America Supply Chain function that enables the McDonald’s System to connect customers with food they love and trust. Primary responsibilities include:

  • Develops and acts as a US FSQS data expert responsible for the daily oversight, management, analyses and reporting for multiple information and compliance databases.
  • Translates data and metrics into scorecards and other team needs to aid in driving FSQS performance across the 3LS.
  • Continuously improves and optimizes the USFSQS team’s capability to manage performance, while proactively seeking ways to improve data accuracy and integrity.
  • Builds strong relationships within the USFSQS team as well as developing relationships with all of US Supply Chain and key partners across the business, establishing and building open lines of communication
  • Provides ongoing information and compliance database coaching and training ensuring cross-functional team engagement
  • Leads self and provides lateral or informal leadership across different areas of the business

Key Needs of the Role

  • FSQS performance tracking and reporting, managing the delivery, summary and analysis of relevant information, enabling the USFSQS team to develop appropriate strategies in areas such as supplier, distributor, restaurant and product performance metrics, compliance to US and Global standards, etc.
  • Anticipates current and changing business needs, collaborates in the development, execution and reporting of the department plan and scorecard and KPI measurements.
  • Maintains and utilizes all global and US databases (e.g. RizePoint, Product Incident Database) with accountability for tracking tools development and enhancement.
  • Provides oversight and daily management McDonald’s Product Lifecycle Management tools, with specific focus on verifying global and US governance compliance, actively managing issues and finding consensus solutions.
  • Maintains up-to-date knowledge of technology and data systems, bringing Innovation & Technology ideas and potential solutions to the team.
Qualifications:
  • 3+ years of Quality Systems experience, QSR/Food industry preferred
  • Bachelors Degree required. Preferably in food science or related field
  • Proficiency in Excel, PowerBI experience preferred
  • Understand organizational project, program and/or product lifecycle management concepts.
  • Possess strong analytical skills including problem solving and critical thinking skills
  • Ability to catch on and adapt to new technologies and systems
  • Possess excellent verbal and written communications skills to effectively communicate information with FSQS team members, supply chain and the others across the system
Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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