Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

While most of us are working remote during COVID-19, we're excited to get back to our state-of-the-art headquarters in the booming West Loop of downtown Chicago! It's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description:

We’re looking for a Product Designer who will define and design the way our customers engage, discover, and select products within the McDonald’s app. You’ll utilize a skillset including design strategy, interaction design, and visual design to frame and solve problems. In this role, you’ll report to the Product Design Manager, Shopping Experience and partner closely with Product, Research, Analytics, Engineering, and our Accessibility team to deliver end-to-end detailed designs that make delicious feel-good moments easy for everyone.

 

We need a self-starter who loves the challenge of a nascent design team within a large corporate organization in the midst of a digital transformation. You’ll partner with both our internal designers as well as agency designers who support us and thrive communicating tough design decisions across many stakeholders globally.

 

Responsibilities

 

  • Deliver designs within Figma from concepts to final detailed design including well-thought-out edge cases
  • Work closely with the Design System and Accessibility team to identify and refine components through a governance process
  • Collaborate with your product, engineering, research, and business counterparts within the Engage, Discover, and Select context of the app.
  • Support design needs across both the app and kiosk, primarily focusing on the app as your core area of ownership.
  • Lead design reviews tailored to stakeholders across the organization which includes market leads, business owners, operations, legal, and engineering
  • Frame problems based on data and customer insights by working closely with product and analytics team members that inform design decisions
  • Support developers during sprints and QA to ensure what’s built meets your intended designs
Qualifications:
  • Bachelor’s Degree in Design, Informatics, Human-Computer Interaction, Computer Science, Cognitive Science or a related field.
  • At least 2 years of in-house product, UI/UX design experience for a retail consumer facing product with a focus on complex flows, use cases, and visual design
  • Experience designing for a native app, with knowledge of both iOS and Android
  • Understanding of prototyping best practices and specific experience using Figma, or Sketch + InVision
  • Some experience working within and contributing to a design system
  • Awareness, empathy, and understanding for digital accessibility best practices
  • Superior written and verbal communication skills
  • Curious, task-oriented, and a self-starter with a strong bias for action; proven track record of "getting things done"
  • Customer-centric mindset with a passion for discovering consumer behavior, trends, and opportunities for innovation
  • Experience with QSR or similar industry a plus
  • Experience with large corporate organizations a plus
Additional Information:

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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