Nutrition & Restaurant Food Safety Manager (12 months FTC)

Company Description:

Who are McDonald’s? 

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day; in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever!

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture

Our Global vision is to build a better McDonald’s and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

Job Description:

Hybrid Working
We work a hybrid model here at McDonald's and are in the office 3 days per week and remote for two days. 

The Opportunity 

The Nutrition & Restaurant Food Safety Manager is responsible for delivery of both the McDonald’s UK & I Public Health Strategy and Food Safety priorities to both support and protect our Customers and the Brand. The role supports business and brand initiatives whilst providing insights into emerging food safety and nutrition issues. Strong team management will be key across both the Nutrition & Food Safety teams.

You will be the company SME for Nutrition providing nutrition expertise across the UK and I market to offer high level guidance, advice and support in relation to nutritional science & public health messaging and training across the business. You will also work closely with the Quality Assurance and Safety & Security teams to ensure we drive continuous improvements to our Food Safety systems and processes within our Restaurants.

The candidate should be a strong people leader, able to lead and develop a team. You will also serve as a brand ambassador, spokesperson and technical/business thought partner with external audiences. The role requires strong cross-functional collaboration throughout the organisation, both at a market and global level.

What will my accountabilities be?

• Leading and developing a team of 4 across Nutrition and Food Safety.
• Collaboration with multiple internal cross-functional teams including Comms, Marketing, Food Development, Legal, Operations, Supply Chain whilst engaging and influencing Senior Leadership Teams.
• Collaborating with external suppliers and partners to build links and expertise.
• External Stakeholder Management / Media / Communications
• On-going engagement with key external stakeholders, serving as brand ambassador, spokesperson and business thought partner with external audiences
• Support media team in ensuring timely and professional responses to media queries
• Demonstrate a sound understanding of regulatory requirements within the UK and Ireland related to Nutrition, Labelling, Allergens, Food Safety and Food Law and be able to provide advice to the business on these areas.
• Ensuring our provision of Allergen information is up to date, legally compliant and a customer-first approach is taken, including interpretation and implementation of any new regulation within this area.

Nutrition:

• Lead the delivery of the Public Health Strategy through collaboration with Senior Management to ensure alignment of plans, priorities and implementation.
• Ensuring delivery of external and internal nutrition commitments including implementation and monitoring of key nutrition metrics.
• Working collaboratively with Food Development to support innovation in health.
• Provide proactive and reactive support for the development and approval of a variety of nutrition communication tools, materials and messaging e.g. press releases, blogs, educational materials, executive presentations, Government consultations, and customer facing materials such as websites and packaging.
• Translating complex scientific information to a wide range of audiences, including working closely with Marketing & Food Development to accurately label and communicate (e.g. claims) our menu.

Food Safety:

• Work with cross-functional teams to ensure Food Safety is prioritised as part of projects and initiatives.
• Drive the business Food Safety priorities, ensuring the correct stakeholders and engaged.
• Lead and develop Food Safety projects from conception to launch.
• Manage Food Safety incidences, aligning closely with cross-functional team.
• Liaise with Primary Authority, building and maintaining a collaborative relationship.
• Investigate any food safety non-compliance and incidences.
• Strong understanding of allergen management and experience in allergen risk assessment, training and provision of information, leading and developing our allergen strategy.

What Team will I be a part?

This is a role within McDonald’s UK & Ireland. You will work within the Quality Assurance, Nutrition and Food Safety team, which sits within the Supply Chain team at McDonald’s. This role will report in to the Head of Quality Assurance, Nutrition & Food Safety.

Who are my customers?

Within this role, you will liaise with a number of different teams within McDonald’s. The successful candidate should therefore be great at building strong and collaborative working relationships.

Within McDonald’s you will work across a number of teams, including Food Development/ Marketing, Quality Assurance, Operations, Legal and comms teams. You will also engage and support the wider Supply Chain team including Agriculture, Sourcing and Purchasing. You will interact with Digital and IT teams to ensure all information is up to date and legally compliant. The successful candidate will also work closely with our supplier partners.

Qualifications:

• Degree in Food Science, Nutrition or related science
• UK Registered Nutritionist
• HACCP level 3
• Extensive experience within the food industry in a nutrition, technical or regulatory role, driving strategy and large projects
• Experience of managing a team
• Experience of UK & Ireland (EU) food policy, nutrition policy and labelling legisaltion
• Adapt quickly and easily to new or challenging conditions
• Ability to multitask and meet short deadlines
• Demonstrate a "can do" positive and committed attitude with a  genuine desire and capacity to understand and relate to others 
• Thrive in a culture of continuous improvement

Additional Information:

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere."

#LI-Hybrid