Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

The U.S. Food Safety & Quality Systems Team (FSQS) is part of the North America Supply Chain function that enables the McDonald’s System to connect customers with food they love and trust. Primary responsibilities include:

Primary Responsibilities

  • Develop and deliver technical understanding and business insight to provide US Supplier and Distribution solutions to serve safe, consistent, gold standard food and drink
  • Implement, maintain, and improve dedicated food safety and quality systems, focusing on results most meaningful to the customer and business today and for tomorrow (future-proofing)
  • Execution of USFSQS Goals & Key Performance Indicators
  • Leads self and provide lateral or informal leadership across the Three-Legged Stool.
  • Enables Prioritization, Agility & Consistency processes and ways of working, focusing on Driving Results and Outcomes most meaningful across the supplier and distributor network today and for tomorrow

Key Needs of the Role

  • Proactive management and oversight of US Suppliers and Distributors, driving a continuous improvement culture and optimizing day-to-day food safety and quality performance
  • Use data integration and prioritization to establish change, proactively manage issues, and drive performance
  • Anticipates current and changing business and customer needs and manages emerging quality and food safety risk
  • Collaborates in development, support, and execution of the department work plan and scorecard measurements.
  • Collaborate and communicate across 3LS, maximizing impact as a member of the U.S Supply Chain team and across the US and GSC/global business to influence change, proactively manage issues and improve food safety, quality, AH&W, and overall supplier and distributor performance
  • Benchmark within and outside of the system, driving FSQS Innovation and sharing the McDonald’s story; partner and collaborate on industry issues, to identify and integrate best-in-class practices, and driving FSQS excellence across US Suppliers and Distributors
  • 6+ years of hands on experience with developing and implementing food safety and quality systems that can be executed at a high level.
  • Bachelors degree required, food science preferred, with at least 8 years of food product production/quality systems and/or food industry experience.
  • Excellent problem solving skills
  • Possess strong verbal and written communications skills to effectively communicate information with FSQS team members, supply chain and the others across the system
Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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