Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential.   Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

This position, which reports to the Head of Global Intelligence, is responsible for building and maintaining a protective intelligence program that plays a crucial role in creating a proactive and adaptive security environment, integrating intelligence into decision-making processes and safeguarding the organization from potential threats. The Protective Intelligence Manager supports and works collaboratively with the Executive Protection function, as well as across multiple security teams, law enforcement, and other stakeholders to achieve these goals.


Specific duties & responsibilities include the following:

  • Program Development & Strategy:
    • Develop and implement a comprehensive protective intelligence program strategy aligned with organizational goals and risk profiles.
    • Establish protocols, procedures and methodologies for protective intelligence gathering, analysis, assessment and dissemination.
    • Foster a collaborative work environment and drive a respectful team culture to enhance the efficiency and effectiveness of the protective intelligence function.
    • Manage the allocation of resources to support the protective intelligence program; ensure the Global Intelligence function has access to the necessary tools and technologies needed to deliver effective protective intelligence.
    • Establish key performance indicators (KPIs) and metrics to measure program effectiveness; conduct regular assessments to identify areas of improvement and implement corrective actions.
  • Risk Assessment & Threat Analysis:
    • Oversee the overall assessment of potential security threats and risks to personnel, assets, operations and meetings and events.
    • Conduct POI (persons of interest) investigations to evaluate the credibility and severity of identified threats to executives and at-risk personnel. Use findings to provide risk mitigation recommendations and support.
    • Advise on potential vulnerabilities or weaknesses in existing security measures.
    • Collaborate with both the Executive Protection and various security teams to prioritize risks and develop strategies for risk mitigation.
  • Incident Response:
    • Develop and refine incident response plans based on intelligence assessments and threat analyses.
    • Coordinate with the Director of Crisis Management and other issue management teams to integrate protective intelligence into broader emergency response plans, provide real-time intelligence support and ensure a coordinated and consistent approach to crisis communication during security incidents.
  • Communicating & Reporting:
    • Oversee the preparation and dissemination of intelligence briefings and reports for senior management and relevant stakeholders.
    • Ensure that intelligence is communicated effectively to support decision-making and risk management processes.
  • Technology Utilization:
    • Leverage advanced analytical tools and technologies to enhance the efficiency and accuracy of threat assessments.
    • Stay current on technological advancements in the field of protective intelligence and advise the Head of Global Intelligence on intelligence collection, processing, analysis, and dissemination strategies that can be used to identify threats more proactively and effectively.
  • Training & Education:
    • Implement training programs for both the Global Intelligence program and other relevant staff to enhance their skills in threat assessment and analysis.
    • Stay informed about industry best practices and emerging trends in protective intelligence to facilitate continuous learning.
  • Compliance & Legal Considerations:
    • Ensure that the protective intelligence program operates in compliance with legal, ethical and brand standards.
    • Stay informed of relevant laws and regulations affecting intelligence activities.
  • Information Sharing & Industry Benchmarking:
    • Develop and maintain intelligence-sharing relationships, both inside and outside the organization, to share intelligence and enhance overall security efforts.
    • Benchmark with industry partners, government agencies and professional organizations to contribute to information sharing and stay abreast of best-in-class protective intelligence efforts.
  • BA in any relevant field to include journalism, international relations; political science; advanced degree is preferred but not required.
  • 8-10 years of relevant work experience in intelligence, preferably in a protective intelligence or executive protection context; the ability to work collaboratively across multiple teams.
  • Expert knowledge of security protocols, risk management, threat assessment methodologies and the intelligence cycle.
  • Proven ability to work with highly confidential information.
  • A self-starter with the demonstrated ability to complete multiple tasks simultaneously and function in a fast-paced, ambiguous environment with minimal supervision.
  • Strong analytic, oral, and written presentation skills to include the ability to deliver communications centered on the target audience.
  • Advanced proficiency in, or the aptitude and willingness to rapidly learn, Web-based social media platforms, search tools, productivity applications, data visualization tools and communication technology.
  • A high degree of emotional intelligence and maturity is a must.
  • A life-long learner; someone who is dedicated to developing as an intelligence professional.
Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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