Job Description

Job Description:

Company Description: 

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. 

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. 

Job Description

The Manager, People Experience (US People Insights and Analytics) designs, evangelizes, and leads People insights and analytics frameworks, advising internal teams utilizing data-infused storytelling to continuously improve our People Strategy.

  • Act as a People analytics consultant for the Field People team and Owner/Operators on People data, reporting, and analytics-related topics.
  • Build close partnerships with the Field People team to address their business problems using People data and insights.
  • Perform analysis of relevant People metrics, internal and external labor markets to uncover trends in the data and proactively share findings with appropriate stakeholders.
  • Provide People strategy, planning, rewards, and engagement analysis to support EVP/Rewards, Talent, Staffing, and other corporate functions.
  • Drive the adoption of People data warehouse and other people analytics solutions within the McDonald’s system (Field teams, Owner/Operator, People Experience Leads, etc.).
  • Upskill internal US Field People Team talent with insights capability.
  • Create and manage US People, National, and Field resources, dashboards, and reports.

Responsibilities

Reporting:

  • Prepare monthly data templates to insert Field office/Business Unit/McDonald's Operated Company data as needed.
  • Generate monthly national staffing trends reports for Owner/Operator & McOpCo (McDonald's Operated Company).
  • Track quarterly KPIs for Field office/Business Unit/McOpCo/Districts.
  • Compile quarterly quintile reports for Field Office.
  • Create ad hoc reports based on prioritization.
  • Provide program reporting (e.g., listening, EVP, etc.).

Research and Insights:

  • Receive and analyze findings to inform plans (e.g., People Brand Standards & turnover).
  • Offer specialized diagnostic support tied to key people business metrics.
  • Deliver insights presentations to Field Office/McOpCo.

Consulting & Education:

  • Upskill Field HR L&D teams (Ops/Franchisee Business Partners TBD) on People data warehouse basics (Q3/Q4) and enhanced training for 2024.
  • Educate PEL (People Experience Lead) Business Unit Leads on PDW key concepts through Q4 virtual and in-person sessions (prioritized).
  • Provide thought partnership to Field Alignment McDonald's Headquarter teams.

  • Formalize processes for handling questions, support requests, etc.

Qualifications

Education: Bachelor’s degree in Human Resources, Business Analytics, Statistics, Data Science, Economics, or a related field.
Experience: Minimum of 5 years in People Analytics, People Experience, Management Consulting, Social Science Research, or a related field. McDonald’s Field experience in a restaurant-facing role is preferred.
Skills:

  • Strong analytical skills, proficiency in data wrangling, statistical analysis, and visualization tools (e.g., SQL, Tableau, R, Python).
  • Excellent communication, storytelling, and presentation skills.
  • Ability to work collaboratively across complex stakeholders in a matrix organization.
  • Advanced problem-solving skills, with the ability to think critically and creatively.
  • Ability to work effectively in a fast-paced environment and manage ambiguity.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

Salary Ranges- $98,140.00 - $125,130.00

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 

Application Instructions

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