Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!


Job Description:

The Manager, Enterprise Risk Management & Business Continuity, is responsible for management of McDonald’s Business Continuity governance framework and processes, including developing tools and providing training to enable effective business continuity planning.  Coaches functional and market leadership in assessment of risk and development of business continuity plans. Gathers feedback on business continuity capabilities and prepares periodic reports for leadership.  Position reports to Director, Compliance & Enterprise Risk.

Manage Business Continuity Governance Framework and Processes

  1. Manage governance infrastructure, including implementing enhancements to a sustainable Business Continuity process and a common language
  2. Provide a consistent and efficient approach to use technology, develop tools and deliver training to enable effective business continuity planning
  3. Leverage existing functional processes and personnel to monitor and report on existing capabilities and potential opportunities
  4. Integrate Business Continuity planning with functions and markets as appropriate
  5. Provide business continuity planning guidance to the business

Coaching and Risk Assessment

  1. Coach functions, markets and leadership on the business continuity framework and assessment of risk within the framework
  2. Support functions and markets as they develop business continuity plans aligned to the framework
  3. Benchmark with external organizations and peers to identify trends and best practices and incorporate relevant learnings into McDonald's process
  4. Serve in an advisory role for segment and market leadership, assist in surfacing market level best practices and opportunities that may result in enterprise-wide impact

Monitoring and Reporting

  1. Design and implement enhancements to the business continuity framework and processes
  2. Engage functions and markets as appropriate to monitor current capabilities, evolving needs and action plans for identified opportunities
  3. Work with functions, segments and markets to coordinate periodic "deep dive" assessments of business continuity planning, and report on outcomes and effectiveness

Internal and External Engagement

  1. Build strong internal relationships, including with global functions, segments and markets, to ensure access and insight into current continuity planning capabilities to provide an enterprise-wide perspective
  2. Engage external resources to benchmark outside perspectives with respect to innovations in business continuity planning
  3. Perform other projects and provide additional support as assigned
  • 2+ years of Business Continuity program experience in multi-national company or related consulting experience preferred.
  • Experience interacting with management levels within an organization.
  • Strong project management and reporting skills.
  • Proficiency in Microsoft Word, PowerPoint, and Excel required.

Educational Requirements

  • Bachelor’s degree required.  Master’s degree or equivalent in relevant field a plus.
Additional Information:

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online