Job Description

Job Description:

Company Description: 

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. 

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. 

Company Description

 

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first and leverages our competitive advantages to strengthen our brand.  We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies. 

 

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)  

Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day.  

 

Global Technology forging the way. 

Leading the digitization of our business is the Technology organization, which is made up of intrapreneurs who build industry defining technology using the latest innovations and platforms (like AI and edge computing) to deliver the next set of cutting-edge opportunities for the business.  At McDonald’s, you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It’s bonus points when you get to see your family and friends use the technology you build at their favorite McDonald’s restaurant.  

 

The Commercial Products & Platforms team develops digital experiences and global technology platforms that delight our customers and enable them to order on their terms, across channels and touch points, reliably and conveniently. 

Responsibilities

As an Engineering Tech Lead, Mobile Payments, you’ll oversee implementation of new payment experiences such as adding digital gift card capabilities, customer experience enhancements and further adoption of our mobile order and pay capability into new global markets. This includes defining technical strategies and architectural solutions and leading the development and deployment of payment features and enhancements across McDonald's customer-facing channels.  

McDonald’s global mobile app is the cornerstone of our digital ambitions for the next decade, and this role will play a central role in bringing mobile ordering and seamless payments to millions of customers around the world.  

 

The Engineering Tech Lead, Mobile Payments will work as part of the Payments team within Customer Technology reporting to Senior Manager, Engineering Tech Lead and act as a steward for these new products and platforms alongside key partners in product management and design. This role unlocks key new experiences for McDonald’s customers as we advance our standardization and globalization journey. Responsibilities include:

  • Architectural Direction and Guidance: Establish a technical vision and strategy for our products, with a primary focus on McDonald's Payment capabilities across customer-facing channels. Create solutions that align with business goals for the payment experiences. Evaluate, design solutions and lead the development of software capabilities.
  • Technical strategy and leadership: Drive the technical direction for payment capabilities and lead development teams for Software Development Engineers (SDEs) within your squads, ensuring technical excellence and adherence to best practices. Provide leadership to team members and peers, collaborate with others, and hold yourself and the team accountable for results.
  • Cross-functional Collaboration: Partner closely with stakeholders and peers in design, product, architecture, operations, and other teams to aid in the solution, development, and deployment processes
  • Product Lifecycle Management: Partner with Product Managers and Designers to lead the lifecycle of the ideation, backlog refinement and development processes. Break down large, complex solutions into smaller deliverables that provide functionality to users. Work with product managers to sequence product and sprint backlog.
  • Technical Excellence: Ensure that code development aligns with architectural, quality, and security standards, while maintaining documentation standards for all software shipped.
  • Testing and Deployment: Ensure test coverage across all payment features and services. Partner with DevOps and engineering teams to increase automation of test coverage and emphasize test-driven development practices. Be accountable for the deployment of new features, including quality assurance, production deployment, and defect remediation.
  • Subject Matter Expertise: Assist and be the subject matter expert on features and capabilities to development partners and other product teams to ensure alignment. 

Basic Qualifications

  • Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family. 
  • Minimum 4 years of hands-on experience in mobile technology, with advanced knowledge of application instrumentation and component-level testing for mobile applications.  
  • Good experience in system design for mobile applications and understanding the Human Interface Guidelines for Apple and Google.  
  • Experience working on mobile storage and caching strategies.  
  • 3+ years of Agile Product Management experience, preferably leading agile development teams. 
  • Expertise in software development, Agile methodologies, and architectural design. 
  • Strong communication and leadership skills. 
  • Broad understanding of programming languages 
  • Experience in retail, restaurant and/or digital technology, especially mobile and web applications. 
  • Experience leading cross-functional teams and managing direct and indirect reports. 
  • Expertise in project and product planning, including prioritization and roadmap creation. 
  • Passion for improving customer experience and operational efficiency through innovative technology solutions. 

Preferred Qualifications 

  • Bachelor's degree in computer science or engineering. 
  • Software development and/or solution architecture experience. 
  • Familiarity Swift and/or Kotlin. 
  • AWS, Microsoft Azure or Google Cloud experience and certification. 
  • Experience with software deployment, scaling, and management. 

Compensation

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $129,800 - $165,490.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 

Application Instructions

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