Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential.   Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

This position, which reports to the Head of Global Intelligence, is responsible for identifying, assessing, and mitigating risks that could turn into potential crisis events. This includes developing strategies to proactively identify emerging risks, to include but not limited to staying abreast of industry trends, regulatory changes, geopolitical events and other developments that could develop into a crisis, minimizing the impact on the company's operations, reputation, and stakeholders. Finally, the Emerging Risk Advisor works closely with the Director of Crisis Management and various departments to establish crisis preparedness measures and enhance the company's overall resilience in the face of unforeseen events.

Specific duties & responsibilities include the following:

  • Risk Monitoring & Early Warning:
  • Implement systems to monitor early warning signs and indicators of potential crises; leverage organizational horizon scanning tools for support.
  • Leverage advanced analytical tools and technologies to enhance the efficiency and accuracy of identifying emerging risk; this includes leverage a broad array of data sets as a method of identifying emerging risk.
  • Develop intelligence requirements and an information collection plan.
  • Risk Analysis & Reporting:
  • Analyze the credibility, severity and likelihood of emerging risks or threats to inform crisis strategies, considering both immediate and long-term consequences.
  • Prepare and deliver customer-tailored reports and insights on emerging risk factors to a large audience.
  • Communicate sophisticated risk concepts in a clear and understandable manner to facilitate informed decision making.
  • Establish protocols, procedures and methodologies to report early warning information to relevant stakeholders within the business.
  • Scenario Planning & Pre-Crisis Planning
  • Work closely with Director of Crisis Management to develop and analyze various crisis scenarios to assess the organization's preparedness and response capabilities.
  • Collaborate with relevant departments to identifying intelligence requirements that when answered, can help refine crisis management plans.
  • Collaborate with Director of Crisis Management to develop intelligence strategies aligned with potential crisis scenarios.
  • Contribute to the development of crisis response plans, ensuring that intelligence gathering and analysis are integrated into decision-making processes.
  • In conjunction with the Director of Crisis Management, work with communications teams to develop a coordinated and effective crisis communications strategy.
  • Support training sessions and tabletop exercises by teaching crisis management teams how to leverage intelligence support effectively.
  • Crisis Decision Support:
  • Offer real-time intelligence support during crisis management meetings and decision-making processes.
  • Provide decision-makers with relevant information to facilitate informed choices and decisions.
  • Compliance & Legal Considerations:
  • Ensure that the protective intelligence program operates in compliance with legal, ethical and brand standards.
  • Stay informed of relevant laws and regulations affecting intelligence activities.
  • BA in any relevant field to include intelligence analysis, journalism, international relations; political science; advanced degree is preferred but not required.
  • 8-10 years of relevant work experience in risk intelligence, preferably in a supporting role to crisis management teams or functions. Experience working in a corporate setting in support of large multinational organizations is a plus.
  • Knowledge of the intelligence cycle, intelligence analysis and crisis management planning and support.
  • Experience interacting at all levels of an organization, including staff, management and executives.
  • A self-starter with the proven ability to complete multiple tasks simultaneously and function in a fast-paced, ambiguous environment with minimal supervision.
  • Strong analytic, oral, and written presentation skills to include the ability to deliver communications centered on the target audience.
  • Advanced proficiency in, or the competence and willingness to rapidly learn, Web-based social media platforms, search tools, productivity applications, data visualization tools and communication technology.
  • A high degree of emotional intelligence and maturity is a must.
  • A life-long learner; someone who is dedicated to developing as an intelligence professional.
Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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