IT Supplier Contracts Manager

Company Description:

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever!

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture

Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

Job Description:

Working with the Head of Supplier Management, you will be responsible for designing and implementing an effective supplier management governance framework for both new and existing suppliers.  You will be accountable for leading the process to onboard new suppliers, providing leadership in the negotiations to drive business value and setting standards for the effective governance for the duration of the contract.

What will my accountabilities be?

• Provide leadership to foster a high-performing culture aligned with the company values
• Provide ongoing coaching and mentoring to members of your team, ensuring that all individuals have strong development plans, a path for career progression and a succession plan
• Establish a comprehensive and objective toolkit for supplier selection including Request for Information (RFI), Request for Proposal (RFP) and supplier evaluation criteria to be used for the onboarding of all technology suppliers
• Work with the Head of Supplier Management and Supplier Managers to develop and maintain a structured Supplier Governance framework
• Create and maintain a supplier performance management framework and facilitate its effective use
• Ensure that appropriate management reporting is produced so that stakeholders are aware of the performance of strategic partners each month
• Establish a means and associated governance model for segmenting suppliers based on strategic value and spend
• Create a Supplier Risk Management framework and facilitate the effective use across all Supplier Managers and Analysts in all categories
• Take the lead for technology in all contract and commercial negotiations in partnership with the Legal team and Technology Subject Matter Experts
• Develop and maintain a contracts database so that the Technology team are able to effectively plan and manage all contract renewals
• Manage expenditure ensuring that all financial targets are met, investigating any risk areas where budgets and expenditure may exceed their agreed tolerances and report these. Ensure accurate allocation and apportionment of all incurred costs

What team will I be a part of?

The Supplier Selection and Contracts Consultant will operate within the Supplier Management team and as part of the Running Great Restaurant Technology department.  Additionally, they will work extremely closely with the Global Vendor Management Office and Market Legal Team.  

Who are my customers?

Customers of this role will include:

• Supplier Management team
• Global Vendor Management Office
• Market Legal Team
• Our suppliers
• Department Heads and Directors from across the business
• Colleagues in other McDonald’s markets and those working in global and segment functions

Qualifications:

What background do I need to have?

• Extensive negotiation and sourcing experience with large commercial contracts and

  What background do I need to have?

• Extensive negotiation and sourcing experience with large commercial contracts and tendors whilst familiar with related legal constructs
•  Experience in strategic planning, implementing governance, communications, and financial management
• Proven track record of successful team leadership and development
•  Significant experience in managing a diverse and broad range of technology suppliers
• Ability to interact and converse with senior technology stakeholders both internally and externally
• Possesses excellent interpersonal and communication skills and commercial acumen and possess a proven ability to work effectively with all organisational levels
• The role holder will be able to build collaborative working relationships with suppliers and their stakeholders including McDonald’s Franchisees and our partners vendors whilst familiar with related legal constructs
• Experience in strategic planning, implementing governance, communications, and financial management
• Proven track record of successful team leadership and development
• Significant experience in managing a diverse and broad range of technology suppliers
• Ability to interact and converse with senior technology stakeholders both internally and externally
• Possesses excellent interpersonal and communication skills and commercial acumen and possess a proven ability to work effectively with all organisational levels
• The role holder will be able to build collaborative working relationships with suppliers and their stakeholders including McDonald’s Franchisees and our partners 

Additional Information:

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere."