Job Description

Company Description:

McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

Leading this tech revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

As we have matured as an engineering organization and seen the demands for technology grow exponentially, we’re gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. We’ll have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.

Job Description:

The Integration Lead will provide their expertise for all integration/interface elements of the transformation across 22+ global markets.

Working closely with stakeholders across HR and IT in all markets and working with 3 rd party vendors to ensure that all aspects on the integration from scope/design are delivered successfully and meet the business and technical needs

Key Responsibilities:

  • Provide direction, review and sign-off to application technology leads and 3rd party partners on all matters of integration development, and project delivery
  • Advise, review and sign-off in application and technical requirements
  • Work closely with local market resources, 3 rd parties supporting different platforms (like payroll) and the system integrator to deliver the integrations needed
  • Collaborate with business, vendors, and tech leads to settle integration requirements; develop the strategy, coordinate the development, and work to resolve bottlenecks to delivery project work aligned with program timelines
  • Collaborate with Global Technology Architecture to define Integration Architecture and underlying technology.
  • Coordinate markets to communicate the integration standards
  • Assist in developing technical designs and mapping
  • Assist 3 rd party consulting company and vendor in any preparation needed for testing
  • Review functional and technical specification for each integration ? Assist in identifying, tracking, and resolving project obstacles; escalate unresolved high priority issues
  • Assist in support change request process to manage changes
  • Confirm all configuration and designs are adequately documented to an acceptable level of quality
  • Assist in preparing weekly status reports on program progress
  • 10+ years' experience with demonstrable experience in data integration, design and implementation of large-scale complex solutions (HR transformation experience a must)
  • Ability to transform customer requirements into a workable design at the functional and/or technical level
  • Strong communication, problem solving, and documentation skills
  • Ability to work with 3rd party consulting companies and vendors
  • Experience leading large scale development teams
  • Strong leadership to run project resources for delivery of build deadlines and objectives
  • Project management implementation experience to develop and lead all aspects of the build effort, including plans, interdependencies, schedule, budget, tools, and required personnel
  • Ability to document and communicate the status of build progress against plans, taking corrective action when agreed necessary
  • Ability to facilitate collaboration between international markets to ensure alignment
  • Curious, task-oriented, and a self-starter, with a proven track record of "getting things done."
  • Strong knowledge of project build deliverables; able to assess compliance with established project standard
Additional Information:

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online