Incident Response Manager
McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
Leading this tech revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
As we have matured as an engineering organization and seen the demands for technology grow exponentially, we’re gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. We’ll have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale.Job Description:
Can you balance a high attention to detail, great people skills and persistence in a fast-paced IT Department? Do you have experience in IT Security?
McDonald’s, one of the most recognized brands in the world, is seeking a skilled Security Operations analyst to join our Security Operations Team to perform functions related to Incident Response.
Successful people in this role can apply security tools, be responsible for detailing the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur.
Primary Responsibilities include, but are not limited to:
- Monitoring all operations, networks and infrastructure for security issues and investigate an incident as needed.
- Being able to quickly classify an incident and begin the vital course of action.
- Develop security standards and best practices for the organization.
- Plan and carry out an organization’s Incident Response plan (IR).
- Create and direct the security information assurance for the organization.
- Provides support for complex computer network exploitation and defense techniques to include deterring, identifying and investigating computer and network intrusions.
- Prepare reports that document security incidents and the extent of the damage caused by the incident.
- Provides technical support for a comprehensive risk management program identifying mission critical processes and systems; current and projected threats; and system vulnerabilities.
- Research the latest information technology (IT) security trends.
- Being able to quickly classify an incident and begin the necessary course of action.
- Ability to review logs to perform high level forensics.
- Drive lessons learned and remediation activities throughout the organization.
- Recommend security enhancements to management or senior staff.
- A minimum 5 years of IT experience
- Experience working with a SOC/NOC
- Experience in IT Incident Response
- Experience with prevention and threat detection
- ITIL or process management experience
- Experience with legal operations
- B.S. degree in Computer Science or a related technical degree
- Strong strategy, process, and policy development skills
- A high level of communication and interpersonal skills
- Ability to multi-task in very high stress situations
- GCIH, GCFA, GCFE certifications
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