Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here!

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. 

Job Description:

The Learning Solution Functional Lead role is responsible for deployment of Learning solutions related to LMS and LXP solutions. This Lead will focus on gathering requirements and global implementation and upgrades for changes, customizations, and enhancements to over ~2 million associates across 200 countries!

The role partners with and drives discussions with key HR and business partners to determine requirements and translates those requirements into practical and executable HR system and applications solutions.

 Please note: This post is aligned with US requirements and is in accordance with US hiring practices.

Key Responsibilities:

  • Support the delivery of the Learning solutions strategy
  • Serve as the Learning module/application expert, coordinating HR solution and tools, transactional and reporting capabilities, interfaces, testing, and any related communications or training support related to that functional capability
  • Partner with key HR, IT and business stakeholders to understand and document requirements for the solution and leverage those requirements to deploy the solution
  • Partner with HR team members, Tech Solution Lead and 3rd party vendors to improve system integration between solutions
  • Work closely with HR colleagues to design / enhance Learning processes to better leverage the solutions
  • Collaborate with the HR Reporting and analytics team on reporting/analytics needs to develop and enhanced capabilities as needed
  • Perform regular audits to ensure data integrity with HR solutions
  • Manage requests for system configuration and upgrades and all requests for application changes, customizations, and/or minor enhancements
  • Maintain end-user system documentation
  • Support resolution of data errors and problems and ensure data integrity
  • Support regular review of the HR solutions Framework’s ability to meet HR and business needs and facilitate effective and efficient processes
  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date
  • 5+ years with demonstrated experience deploying Learning solutions in large multinational organizations
  • Ability to understand HR and business requirements for learning and translate those into prioritized, executable solutions
  • Ability to effectively communicate and work with management both within and outside of HR
  • Ability to develop / maintain strong business relationships
  • Strong communication, presentation, and influencing skills
  • Solid knowledge of HR Learning solutions to identify areas for optimization
  • Excellent listening, verbal, and written communication skills
  • Project management experience; ability to balance multiple initiatives and project timelines and prioritize responsibilities
  • Ability to learn technology quickly through instruction and self-training
Additional Information:

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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