Job Description

Company Description:

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry-defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of innovative opportunities for the business. At McDonald’s you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always eager for a challenge. These challenges provide access to exciting career paths. It’s bonus points when you get to see your family and friends use the tech you built at their favorite McD restaurant.

Job Summary

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Restaurant Development platforms, where our vision is to "Always be a... people led, product centric, future focused & trusted technology partner of choice".

The Manager, Technical Lead supports the Technical Product Management leadership in technical / IT related delivery topics (e.g., trade-offs in implementation approaches, tech stack selection) and provides technical guidance for developers / squad members. Leads the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McD. Participate in roadmap and backlog preparation. Builds and maintains technical process flows and solution architecture diagrams on Product level. Leads acceptance criteria creation and validation of development work. Supports hiring and development of engineers. This position reports to the Sr. Technical Product Manager - Restaurant Development & Operations.

Accountabilities & Responsibilities:

  • Product roadmap and backlog preparation

? In partnership with the TPM, participate in roadmap and backlog prioritization, providing technical perspectives towards translating Epic into user stories for the Develop team to work on, as well as backlog grooming process

  • Agile ceremonies

? Attend all product team ceremonies and act as leader of the Software Development Engineers

  • Technical solutioning and feature development / releases:

? Accountable for the deployment of new features including QA, push to production and defect remediation. Ensure code development is in line with the architectural, quality and security standards and best practices.

? Maintain documentation standards for all software and lead acceptance criteria validation of development work.

? Ensure product delivery is done to a high standard with dedication across latency and scalability, extensibility and security

  • Management of software developers

? Lead the output (quality and efficiency) of external vendor squads to ensure delivery within McD standards and best practices. Leads the daily activities of the developers

  • Continuous Improvement and Feedback

? Champion a culture of continuous improvement by soliciting feedback from customers, internal partners, and team members.

? Use feedback to iterate on the product roadmap, prioritize enhancements, and drive product innovation over time.

Qualifications:
  • Bachelor’s degree in Computer Science or Engineering or 6+ years proven experience with a Master’s degree.
  • 8+ years of software development experience, with knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure dedicated mindset in product teams
  • Experience working on technical teams that lead an important product and/or a suite of products.
  • Strong communication skills with ability to explain sophisticated technical decisions to non-technical collaborators
  • Consistent record of managing and leading top tier SDE’s
  • Highly experienced working collaboratively with business partners to drive outcomes and solve complex technical challenges
  • Excellent understanding of latest development technologies
  • Strong innovation skills to identify, develop, and make improvements to techniques, procedures, services, or products
  • Familiar partnering with collaborators across an at-scale, sophisticated, global org setup
  • Strong positive thinking skills that includes creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong.

 

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online