Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here!

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description:

McDonald's Franchising PMO Manager will work with the US Franchising VP and team leaders across the organization to drive the communication and change agenda in support of the US Franchising team vision while fostering team culture and engagement.

McDonald's US Franchising Strategy team is aligned around a vision to make McDonald’s the greatest franchising opportunity for generations to come, supported by the industry's leading franchisor. We will do this by offering the best financial outcomes and access to the leading brand, by providing the most upside potential for franchisees to achieve future growth and fulfill their personal and professional goals, by building towards the future to ensure McDonald's franchising leads the competition on performance and innovation, and by elevating and maintain our brand as the leading franchisor. Read more about US Franchising Strategy here.

Key Responsibilities:

  • Work closely with leadership to help communicate the strategic vision and key priorities for the organization to drive awareness, understanding and advocacy
  • Manage agenda and logistics for Franchising meetings, and participate in leadership team meetings where appropriate
  • Act as primary internal communications support for US Franchise VP, leading all functional communications strategies and work products for the US org (including town hall preparation and execution). Partner with US Communications on US Franchising and Ops leadership on organizational announcements
  • Lead material development for leadership presentations (Board meetings, SLT Summits, Officer Forums)
  • Leads the planning and execution of all major marketing events (e.g., BLS, OPNAD, marketing offsites, etc.)
  • Sets objectives and agendas for each major event, including desired outputs, points to gain buy-in on, etc.
  • Bolsters connectivity and collaboration across the Franchising organization by developing creative networking opportunities at events- specifically supporting Director or Recruitment/ Sourcing.
  • Drives alignment on key initiatives and issues by designing workshops and discussions
  • Provides guidance on Communications team regarding the compilation and production of communications materials for franchising changes updates and how they impact business review process.
  • Creates and maintains the calendar of franchising sourcing events to allow for feasible attendance by all major stakeholders across the US business
  • Guide efforts to strengthen culture, leading engagement and change activities across US Franchising
  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
  • 8+ years of demonstrated ability with change management, including enterprise level communication and partner engagement
  • Self-starter with strong sense of initiative, focused on results; ability to manage multiple, simultaneous projects and, at times, within ambiguous and undefined circumstances
  • Demonstrated ability to quickly build trust and influence with leaders and collaborators at all levels
  • The ability to thrive in fast-paced environments, while being flexible, collaborative and deadline-driven
  • Excellent communicator with ability to adapt & simplify messaging for various audiences & levels in the organization
Additional Information:

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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