Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential.   Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

The Field People Officer will be required to relocate and travel within a specific region in the United States (to be determined & announced shortly). This role will have one Field People Manager as a direct report and will report into the Sr. Director, National Field People. This role will partner directly with the Field Vice President on supporting the field office talent and restaurants.

  • Co-develops and executes a vision for attracting, developing, and retaining exceptional talent within a Field organization.
  • Collaborates with Field People Officer to establish recruiting goals, priorities, and Field Office strategies.
  • Provides guidance on the implementation of training and mentorship programs to retain, inspire, and build leaders at all levels while tailoring initiatives to Field Office needs and nuances.
  • Leverages data and analytics to uncover insights about employee engagement and opportunities to enhance retention and satisfaction.
  • Drives satisfaction with national People strategies and initiatives across the Field -Builds Field deployment strategies for new People initiatives and communicates with McDonald’s noncorporate restaurants and staff to ensure their successful execution. 
  • Resolves escalated initiative concerns and implementation roadblocks.
  • Cultivates strong employee relations to develop an inclusive, safe, and positive people culture.
  • Develops standards and processes for managing interpersonal issues.
  • Champions company culture and communicates key messaging and attitudes to McDonald’s non-corporate restaurants and staff.
  • Oversees, coaches, and evaluates Field HR Manager to ensure exceptional results and execution of Field HR initiatives.
  • Acts as a consultant and thought partner to franchisees.
  • 8+ years of experience within Human Resources
  • Capable of building high performing teams
  • Caring people leader that adeptly navigates interpersonal dynamics and politics
  • Dynamic problem solver that optimally is responsible for the execution of complex HR initiatives
  • Deep understanding of McDonald’s Field organization and key stakeholders
  • Coaches and develops HR Managers to build and maintain strong talent pipelines.
  • Understands and embodies McDonald’s culture and core values.
  • Effective communicator capable of tailoring messages to audiences of all levels
  • Leverages data to guide decision-making.
  • Experienced relationship builder that cultivates trust and willingness
Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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