Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

The Global Technology Employee Experience Digital Products team focuses on People and Operations Technology platforms within McDonald’s restaurants. These responsibilities are critical to our greatest asset - our People! The Project Manager will partner cross functionally to identify, measure and address opportunities and develop initiative strategies. The Project Manager will develop and deploy innovative engagement solutions in the US and Globally aligned with our restaurant HR and Operations strategies.

The ideal candidate will be responsible for providing strategic direction and multiple product roadmaps toward the successful execution/delivery of multiple projects including the system-wide engagement tool to modernize the way we connect with our crew and managers.

The Project Manager will also be expected to apply tried technical product management processes in close collaboration with business partners, vendors, team members, and various IT functions. The Project Manager will assume end-to-end initiative accountability to deliver the functional requirements defined by a cross functional team. The ideal candidate also can accommodate flex hours based on country time zones.

Principal Accountabilities:

  • Advise and lead technical project delivery from beginning to end - the integration, implementation, administration, global deployment and support of the employee engagement platform
  • Lead cross-functional teams including consultants and vendors to provide holistic approach to owning the implementation and global rollout of the employee engagement solution
  • Build relationships by collaborating to establish and maintain solution delivery in a geographically dispersed environment
  • Managing product roadmaps - continuously prioritize bug fixes and optimization features, delivering the highest value features first and making calculated trade-offs
  • Liaise with functional business partners to ensure continual roadmap alignment with other organizational pivotal initiatives
  • Provide project performance and progress reporting to various project partners including executive leadership with a focus on business benefit realization
  • Interface, coordinate, and communicate project interdependencies with other Technology functional and business areas in timely and proactive manner
  • Monitor risks throughout the project delivery and provide proactive steps to address them
  • Excellent skills in building and maintain relationships with cross-functional teams to achieve project goals
  • Solid understanding and experience of project management methodologies and tools (Agile Experience preferred)
  • Undergraduate Degree
  • Strong organizational skills, and ability to deliver quality outputs within tight deadlines
  • Outstanding problem-solving and decision-making capabilities
  • 5+ years’ of experience in project management, including robust capabilities to translate user needs into product features, into successful project delivery
  • Subject matter authority who brings a strong perspective on employee engagement and understands its role within the broader employee experience vision McDonald’s is trying to achieve
  • Exceptional interpersonal, written, and communication skills
  • Proficiency in JIRA, Confluence, Microsoft office Suite, Project Management Software
Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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