Director, Tech Platform Management
Company Description
Job Description
Company Description:
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department Overview
We are seeking a Director of Edge Platform Engineering to lead the design and development, design, development, and evolution of McDonald’s Edge computing platform. Develop platform engineering strategy, ensure robust edge platform, and coordinate engineering teams.
Looking to make a big difference? Join McDonald's team for a rewarding career. We are customer-obsessed, committed to being leaders in our industry, and believe we are better when we work together. As part of our modernization efforts, we are implementing Edge servers managed by Google Cloud for quicker, low latency analytics and improvements to our customer facing platforms. This critical program requires strong leadership to support the technological aspects and impacts of the Edge rollout.
The Director of Edge Platforms Engineering is responsible for leading the technology reviews across the ongoing Edge programs/projects and evaluation of new Edge-enabled solutions to ensure alignment with McDonald’s Enterprise Architecture (EA) standards. This role requires an understanding of EA principles, ability to align transformation efforts with the overall business strategy and ability to foster collaborative relations with both technical and non-technical stakeholders.
Duties
- Develop and implement the Edge Platform Strategy, in support of the overall Edge Solution Delivery technical vision and strategy within the Edge program ensuring alignment with other peripheral engineering initiatives with business objectives.
- Management and Support of the Edge platform through overseeing engineering, tools, and processes.
- Lead the engineering of scalable Edge platform solutions, ensuring modularity, observability, and maintainability.
- Lead and direct the technical platform implementation and pilot deployment activities and deliverables, ensuring conformity to project requirements. Lead the platform workstream from inception to delivery and oversee project planning, execution, and delivery within scope, budget, and timeline constraints.
- Define and enforce engineering standards for platform resilience, scalability, and performance.
- Ensure platform reliability, up-to-date technology, and adherence to IT service management best practices and implement policies for the Edge platform governance and compliance.
- Effectively manage operational relationships with key vendors and service providers by establishing robust service level agreements and ensuring adherence to policies and procedures.
- Mentor technical specialists, encouraging diversity, inclusion, excellence, innovation, and growth within the team.
- Ensure the team remains inspired and motivated and aligned with organizational goals.
Qualifications
- 12+ years of experience in technology, with a focus on engineering, data, cloud and digital solutions in a large multinational organization.
- Experience influencing, inspiring, and leading high-performing, diverse teams (>20) of employee and external supplier teams across multiple geographies.
- Proven track record of developing and implementing successful engineering platform strategies including migration/transition.
- Strong technical background in engineering platforms and an understanding of Enterprise Architecture principles.
- Strong communication and interpersonal skills, with the ability to interact effectively with executives.
- Bachelor’s degree or commensurate experience in technology transformation, systems administration, digital technology, engineering, computer science, or other related fields.
- Advanced degree or certifications (e.g., PMP, Agile, Scrum) would be a plus.
Desired Skills
- Experience with the McDonald’s business model, including intimate knowledge of our markets, market priorities, and key leaders.
- Capability to identify gaps in technological capabilities and submit requirements to meet identified gaps.
- Able to prepare and present accurate and timely information to senior technology leadership regarding program progress and maturity, up to and including the McDonald’s Senior Leadership Team.
- Proficient in technical writing and demonstrating various creative mechanisms to communicate technical subjects to diverse audiences
- Ability to manage and mitigate risks, with a focus on security and compliance.
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $168,350.00 - $218,860.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.