Director, Program Management - McD Global Offices

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description:

McDonald’s is on an exciting journey to build new capabilities as we open new global offices in Mexico and India.  We are seeking a Director of Program Management to design and lead the end-to-end program and project management activities to ensure we have clear governance and leadership cadence in place from day one. This individual will be focused on ensuring on time delivery of project objectives through project management rigor, communication of key project achievements and outcomes. The focus of this role will be to program manager the set up and management of the set up of McDonald’s offices in India and Mexico.

Responsibilities:

• Provides leadership, direction, and support to the Mexico and India Global Offices program and workstream teams, including the Head of GBS Operations and Sr. Director of Strategy and Planning.
• In partnership with GBS leaders, define integrated roadmap across global functions for capabilities to be delivered and create linkages across all transformation efforts to ensure we effectively operate our India and Mexico global offices.
• Work across Transformation Management Office, include VRO, to define and manage processes across Mexico and India global offices such as chargeback model, entity and board governance, legal and regulatory filings, value realization/business case planning.
• Establishes a program governance framework and PMO support model to track workstream performance to monitor the project progress and monitor performance of 3rd party partners.
• Keeps track of the global office program status to provide insight to leadership by synthesizes information and communicating in a simple, effective way.
• Facilitates cross-functional collaboration and communication to ensure alignment across key stakeholders.
• Leads critical initiatives to optimize the project delivery process and drive continuous improvement to ensure the success of the project.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $168,350 - $218,860 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications:

• Expertise in Project Management Principles: 10+ years' experience in project management methodologies, tools, techniques. Ability to lead the program’s project management and work with senior leadership.
• Professional Qualifications: Project Management Professional (PMP) or equivalent certification is preferred.
• Leadership and Team Management Experience: Strong leaderships skills to motivate and inspire teams to achieve project goals and deadlines. This person must also have prior experience managing leadership and navigating complexity across borders.
• Problem-Solving and Decision-Making: Strong problem-solving skills to drive decisions and ensure the success of the program. Must have prior experience driving organizational change and adoption of new process or technologies.
• Business Acumen: Have basic understand of business operations, financial management principles, and risk management practices.
• Adaptability and Resilience: Ability to work in a fast-paced and multifaceted environment. Must have experience leading multiple projects and/or workstreams.
• Education Background: Bachelor’s and/or Master’s degree in Business Administration, IT or related field.
• Prior experience working with India and/or Mexico based teams a plus.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.