Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here!

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. 

Job Description:

The Director’s main responsibility is to lead the Global Logistics strategy and vision supporting McDonald’s Accelerating the Arches strategy and the Global Supply Chain vision. This role is responsible for managing the relationships with our global distribution and logistics suppliers as well as serving as the McDonald’s lead supporting the GLC (Global Logistics Council) and GOFC (Global Ocean Freight Council).


  • Leading global category strategy development, supplier performance reviews, resiliency, people development, risk management, and pricing protocols/commercial agreements.
  • Responsible for creation of business cases, business relationship agreements (BRAs) and cost saving initiatives, operating standards, category innovation, sustainability roadmaps, etc.
  • Serves as the McDonald’s lead supporting the Global Logistics Council and the Global Ocean freight council which includes involving key decision makers and responsible functional leads from each global logistics partner to ensure McDonald’s leverages our scale on key strategic pillars.
  • Responsible for setting/maintaining operating standards and procedures, policies, quality, safety, vision and strategy and business relationship agreements.
  • Accountable for code of conduct, data management, privacy compliance, benchmarking, financial and operating risk management, global relationship, commercial agreements and mechanisms for corporate G&A.
  • Work with our logistics providers to set strategy and standards for Carrier Sourcing, E-bidding, Freight Tendering, PO Management & Tracking, Container Tracking and Claims Management.
  • Responsible for Quality Standards including Inspection & Management, Contingency & Capacity Planning, Customs Clearance, Trade/Import Compliance, Purchasing & Accounts Management and Project Management.
  • Participates and/or leads crisis management task forces when required.
  • Works cross-functionally within McDonald’s ensuring strategies and deployment are communicated, measured, and well-aligned.


  • Strategist and leader with strong intuition and supply chain knowledge focused around business performance, planning, business drivers, and overall competitive landscape.
  • Strong influencing skills: a great teammate who can build relationships and work collaboratively across senior management at McDonald’s and suppliers as well as other staff where appropriate.
  • Demonstrated success and ability to achieve results through partnership, gaining alignment with key partners and adept at leading without authority.
  • Effective communicator with the ability to convey complex concepts and relay information to various levels of leadership effectively and candidly.
  • Comfortable with ambiguity and working within a diverse global landscape. Ability to focus attention on what matters most, re-prioritizing frequently to support our dynamic business needs.
  • Supplier relationship management expertise.
  • Should have extensive commercial and relationship management experience.
  • Required to manage projects from inception to completion with a high degree of self-motivation and initiative.
  • Flexibility to support an agile, fast paced business environment.

Minimum Requirements:

  • Degree in Supply Chain or Business fields preferred
  • Deep distribution experience:
    • Proven track record in achieving results across subject areas and within supply chain specifically.
    • Influences at executive level, effectively influences without direct authority.
    • Develops global logistic strategies (automation, technology, sustainability etc).
    • Builds & executes compelling business cases to deliver corporate goals.
  • Quick Service Restaurant (QSR) experience is a plus. 

Good to Know:

Some scheduled travel will be required to perform the duties of this role. We are open to considering applications within our International office network. Relocation not offered. 

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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