Job Description

Company Description:

McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

Leading this tech revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

This role will collaborate closely with cybersecurity experts, market leads, project managers, and Global Technology Solutions teams to ensure the reliable and efficient operation of McDonald’s security services. In addition, this role will be responsible for managing and collaborating with the support teams that handle tickets and other operational tasks for McDonald’s security services. This person will work closely with others in Global Technology Risk Management and other areas of Global Technology to ensure that our services are meeting the needs of markets, application teams, and other stakeholders.

Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.

Job Description:

McDonald’s is seeking a Cybersecurity Governance Manager to support our cybersecurity team as we protect our global brand. You will collaborate closely with cybersecurity experts, Global Technology teams, suppliers, and business leaders to assess technology risk across McDonald’s. In addition, the Manager will help in driving the development, deployment, and maintenance of our global policies and standards, and help build a more secure culture through security awareness.

We are moving fast and are adding to our best-in-class team, and joining McDonald's means thinking big every day and preparing for a career that will have a global impact. We are customer-obsessed, committed to being leaders in our industry, and believe we are better when we work together. Over the last several years, we have launched home delivery, radically improved the digital experiences of our restaurants, introduced mobile pay, and have so much more to come. These critical initiatives require strong leadership to ensure compliance with policies, standards, regulatory requirements, and best practices.

McDonald’s is investing heavily in technology to drive our growth. We’re looking at how to use technology to improve the customer journey and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more exciting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the cybersecurity team, helping to make a safer and better McDonald's!


Global Cyber Security (GCS) is the team that is ultimately responsible for the securing of McDonald’s information assets at a global level. This role will directly collaborate with the group within GCS that is responsible for our cybersecurity governance documents, risk management, and critical services; ensuring our leadership makes informed risk-based decisions. This individual will also be responsible for global information governance efforts. The Manager will work closely with cybersecurity experts, Global Technology teams, suppliers, and business leaders to support the assessment of cybersecurity risk along with the policies and standards to the organization and develop detailed security guidance. 


  • Maintain a working knowledge of current industry risk and trends as well as clear understanding of McDonalds’ business and technical strategies in order to be accountable for identifying security risks and concerns and identifying them, if applicable, on McDonald’s policies and standards.
  • Partner with relevant stakeholders to drive implementation of appropriate controls to comply with McDonald’s policies and standards.
  • Provide guidance on implementing the mapping and reporting of risks and control objectives against industry frameworks to effectively highlight opportunities.
  • Produce and communicate metrics and identify trends for risk management activities and drive visibility and transparency of business value for completed work.
  • Advise and influence global technology and business management regarding security best practices, risk analysis, risk mitigation and reporting.
  • Review complex application/solution/third-party security risk assessments to identify security risks and control gaps that put McDonald’s at risk.
  • Create process documentation, including workflows, process maps, and controls.
  • Provide oversight, learning opportunities, and mentorship to the risk analysts.



Minimum Requirements

  • Applicable bachelor’s degree or equivalent work experience (6+ years) within Risk Management, Internal Audit, Third Party Risk Management, Compliance, Cybersecurity, IT Security Governance, Computer Science, or other related fields.
  • Excellent written & verbal communication.
  • Ability to build and maintain professional relationships across the organization.
  • Detail-oriented with strong project and time management, report writing and presentation skills.
  • Ability to translate messaging between technical teams and business stakeholders.
  • Process enhancements and the desire to improve excites you.
  • Eagerness to join the ranks of a high performing team.
  • Experience of GRC platforms (e.g. OneTrust, RSA Archer, ServiceNow).
  • Understanding of key compliance, risk, and control frameworks such as NIST, PCI, ISO, COBIT, CIS etc.
  • Professional certifications such as Security+, CIA, CISA, CISM, CRISC, CISSP, and PMP.


Desired skills


  • Familiarity with complex multinational companies and distributed business models.
  • Strong ability to develop and communicate strategic direction and long-term objectives without supervision.
  • Experience with Information/Technology Risk Management, Supply Chain Risk Management, Third Party Risk Management, and/or Global Regulatory Compliance.
  • Proficient in technical writing and demonstrating various creative mechanisms to communicate to diverse audiences.
  • Strong ability to assess urgency and prioritization and make good decisions based upon business or market requirements.
  • Demonstrable ability to quickly identify project objectives and define optimal project approach to align security controls with overall program success.
Additional Information:

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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