Job Description

Company Description:

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever!

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture

Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

Job Description:

The Opportunity 
As a Cyber Security Officer you will be responsible for implementing and upholding a framework that spans people, process and technology to ensure that McDonald’s information systems and data remains secure. The role holder will work extensively across a variety of computer systems, network devices and cyber security toolsets, as well as enforcing and improving key processes such as cyber security education, awareness and training.

What will my accountabilities be?
Responsibility for operating and maintaining existing cyber security processes and toolsets will be a fundamental part of this role, as well as research, design and implementation of future cyber security processes and toolsets that are most suited to McDonald’s environment. This could vary from being responsible for the maintenance and development of the organisation’s cyber security awareness programme, to the implementation and operation of exciting new solutions such as XDR or SOAR.. Executing incident response activities (both simulations and live) will be required, as well as overseeing and maintaining an outsourced SOC team and additional cyber security partners. Additionally, facilitating and overseeing audits, penetration tests and vulnerability assessments and driving remedial actions and improvements will form a large part of the role.

Other accountabilities will include:
-    Review, recommend and or update policies, procedures and standards with respect to latest cyber security best practices
-    Drive and deliver change to the McDonald’s Information and Cyber Security systems, processes and procedures by staying up to date with industry developments and best practice
-    Supporting the ongoing change programme and maturity aligned to McDonald’s Global Technology approaches
-    Providing subject matter expertise and acting as incident lead in support of cyber security incidents
-    Provide regular cadence of management reporting that identifies trends, priorities and opportunities for improvements which demonstrates a practice of continuous improvement and aligns to segment KPIs for the function

What Team will I be a part?
The role is part of the Cyber Security and Data team within the Running Great Restaurant Technology function and will support the wider Technology and Change function. One of the Cyber Security and Data team’s primary objective is to keep McDonald’s systems up and secure; the role holder will work closely with counterparts in other LIOM markets and with Cyber Security professionals within the GTRM function.

Who are my customers?
A variety of business stakeholders will be the primary customers, notably project sponsors, project stakeholders and technology teams (internal and external) where security controls need to be addressed. Additionally, there will be key functional relationships with teams such as Legal, Finance and Marketing. Global Technology customers will include GTRM, GTIO and Internal Audit.


What background do I need to have?
A successful candidate will have a bachelor’s degree or equivalent/higher in computer science, cyber security, information security or similar, or a professional certification such as SSCP. Additionally, experience operating within a cyber or information security team in an enterprised environment will be vital; evaluating and implementing security controls, operating cyber security toolsets, and improving governance procedures. Ideally 3+ years of experience and working towards or obtained CISSP.
*     Strong experience in technical cyber security role such as security analysis or engineering
*     Excellent knowledge in key cyber security domains such as identity and access management, risk management, network security and security operations
*     Experience providing cyber subject-matter expertise for transformational security improvements in a complex Technology organisation
*     Proven experience at engaging and influencing stakeholders across departmental and organisational and global/segment stakeholders 
*     Experience leading cross-functional teams, including vendors
*     An excellent understanding of best practice within cyber security and risk management including standards such as ISO/IEC 27001, Cyber Essentials and NIST CSF
*     Hands-on experience implementing and operating organisational cyber security toolsets including firewalls, IDS IPS, SIEM, remote working and cloud technologies
*     Demonstrable creativity and a commitment to future-proofing processes and security controls in a fast paced, ever-changing environment
*     A self-starter with the ability to identify, lead and drive change through an organisation without being instructed to do so
*     Highly organized and strong at planning and prioritizing 
*     Excellent written and verbal communication skills with the ability to interpret complex cyber and technical speak and translate into language that is well understood by the business
*     Able to successfully influence amongst cross-functional teams with varying levels of technical expertise, as well as working independently with limited oversight
*     Successful at building strong relationships and influencing decisions with both internal and external stakeholders 
*     Highly organised with a systematic approach to managing workloads and continually delivering outputs
*     Experience in problem solving and reducing complexity in challenging scenarios

Additional Information:

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere."

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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