Job Description

Company Description:

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever!

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture

Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

Job Description:

The Opportunity
This exciting opportunity seeks a forward-thinking, enthusiastic and self-starting Commercial Assistant to join the RSG Commercial team. The successful candidate will be principally responsible for supporting in day-to-day financial transactions and information across a portfolio of suppliers and service partners spanning multiple Equipment and Building service disciplines.

What will my accountabilities be?
* Day-to-day financial transactions e.g. supplier invoice payments and store recharges
* Provide swift responses to general financial administrative queries (e.g. from suppliers, restaurants, Finance, Accounts, Franchising)
* Administer monthly ‘Application to Pay’ process including collaborating closely with service providers and contract managers
* Utilise knowledge of basic accounting principles to lead and reconcile the department’s multiple accounts and ensure zero account adjustments. Provide monthly updates to Commercial Consultant, Head of Restaurant Services, and Finance
* Verification of supplier charges and invoices to ensure accuracy. Follow up to ensure any due rebates are received
* Generate monthly store journals to Accounts, including for Reactive and Planned maintenance charges across various service subject areas
* Maintain financial records in line with real estate changes
* Maintain financial trackers including for store recharges, supplier payments and rebates
* Conduct financial audits of payments made to suppliers against services received
* Undertake bi-annual review and reconciliation of ‘Outside Service’ charges
* Provide analytical assistance to the Commercial Consultant to aid commercial negotiations with suppliers
* Support management of the Vendor Contract and Pricing Calendar
* Maintain department databases consistently and accurately
* Support with Capital Investment administration as required
* Continuous improvement of manual processes e.g. through development of automated reporting
* Provide other ad hoc support as may be required by the Commercial Consultant and RSG

What Team will I be a part?
RSG is made up of a number of direct operations facing teams under one department. This role sits within the RSG Commercial team. McDonald’s has a number of global and local supplier partners that ensure the equipment in our restaurants meets our requirements, produces the best and consistent quality, and can also be maintained quickly. The Commercial team ensures we have the best and most appropriate commercial arrangements with our suppliers, which is key to developing stable and long-term partners that are suitably motivated to deliver the best service to our restaurants.

Who are my customers?
To work closely with the RSG members alongside other business functions including Finance, Accounts and Franchising, as well as our external suppliers.


What background do I need to have?
* Highly numerate with a good understanding of basic accounting principles and financial processes
* Office Administration experience ideally within a Governance or Finance / Accounts team
* Excellent organisation and time leadership skills with an ability to adapt quickly to changing priorities
* Some McDonald’s operations experience with an understanding of key commercial services that are delivered to restaurants is an advantage
* Strong written and verbal communication and interpersonal skills
* Computer literate - strong Excel, Outlook, PowerPoint and Word skills crucial, with a desire to develop further. Collaboration experience using Teams desirable. Project Management software (e.g. Smartsheet) experience desirable. Knowledge of SQL databases and compiling reports desirable
* Proven track record to grasp sophisticated information quickly
* Strong attention to detail and accuracy
* Excellent logical problem-solving abilities
* Strong analytical skills
* Seeks to develop and present potential solutions when identifying issues
* Finds opportunities to work more efficiently
* Ability to work collaboratively in a face-paced and dynamic team environment
* A proactive approach to tasks with a strong sense of personal accountability for its successful completion
* Demonstrate a genuine desire to learn and capacity to understand and relate to others
* Work with energy and passion
* Professional and courteous

Additional Information:

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere."

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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