Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

McDonald's Global Impact team is aligned around a mission to make McDonald’s one of the most respected, trusted, and admired brands in the world. We will do this through actions to drive responsible business growth, investments to foster community, values-based advocacy, and compelling communications that matter to our customers, our System and our global partners. Read more about our Purpose & Impact here

Job Description:

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

The Cloud Platform Engineer II role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations. The role reports to the Cloud Platform Senior Manager and is responsible for supporting and maturing a Enterprise DevOps pipeline in Cloud. As a Cloud Platform Engineer, you will play a pivotal role in crafting the definition, vision, design, road map and development of product features from beginning to end. You will support the Digital, Data, Engineering, and Restaurant development teams by delivering a scalable, resilient, and secure Cloud DevOps Pipeline and supporting tooling.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Responsibilities & Accountabilities:

  • Automate the provisioning of cloud environments through the concept of pipeline engineering using Terraform, Chef, Puppet and other tools.
  • Research, analyze, design, develop and support high-quality automation workflows in the cloud platform that are appropriate for business and technology strategies.
  • While embedding with teams, strategize, consult, and prototype alongside other engineers to implement best practices and solutions for applications utilizing CI/CD and the cloud.
  • Drive proof of concepts and conduct technical feasibility studies for business requirements.
  • Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects.
  • Lead and facilitate the creation of compliance automation and policy-as-code to streamline cloud governance.
  • Strive to provide internal and external customers with excellent customer service and world-class service.
  • Effectively communicate project health, risks and issues to the program stakeholders, sponsors and management teams.
  • Resolve most conflicts between timeline, budget, and scope independently but intuitively escalate complex or consequential issues to senior management.
  • Identify and direct changes through appropriate review and approval mechanisms.
  • Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.
  • Work well in an agile environment
  • Build, implement, and support tools that improve customer experience
  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
  • Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
  • Intermediate Azure certifications (e.g. AZ-100, AZ-104, AZ-500, etc.)
  • Associate AWS certifications (e.g. Developer, Solution Architect, or SysOps Administrator Associate).
  • Good knowledge of IaaS and PaaS offerings in AWS and Azure
  • Good knowledge of Infrastructure-as-Code and associated technologies (e.g. repos, pipelines, Terraform, etc.).
  • Strong desire to automate everything you touch.
  • Self-starter, able to come up with solutions to problems and execute on those solutions while coordinating with other teams.

Preferred Qualifications

  • Knowledge of AWS and Azure and a willingness to upskill as the company’s adoption grows.
  • Experience with Software Development Life Cycle (SDLC).
  • Professional level certification (AWS DevOps Professional) or similar


  • 2+ years of Cloud experience in operational and strategic roles and a Bachelor’s degree.
  • Experience in software development (e.g. C#, .Net, .Net core) or scripting (e.g. Python, Powershell, etc.).
Additional Information:

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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