Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential.   Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

With the support of McDonald’s, Ronald McDonald House Charities has grown to become a vast global charitable system that includes over 260 independent, non-profit chapters in over 60 countries and regions in the world.  The RMHC mission is to provide essential services that remove barriers, strengthen families and promote healing when children need healthcare.  RMHC is working toward a world in which every family has what they need to ensure the best health outcomes for their children. Led by an independent Board of Trustees, RMHC Global works to advance the RMHC mission and support RMHC Chapter organizations around the world. In 2022, the RMHC system served nearly 1.8 million families, providing over 2.2 million overnight stays and a range of social support services while saving families over $611 million in out of pocket expenses. 

As part of McDonald’s support for Ronald McDonald House Charities (RMHC), the company provides human resource support to employees who work to advance the mission of RMHC. As such, employees hired to work for the Charity receive the same benefits and support that other McDonalds employees receive, including a broad range of outstanding benefits such as a sabbatical program, tuition assistance and flexible work arrangements. At McDonald’s we also enjoy the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters located in the booming West Loop of downtown Chicago.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

Position Purpose

We are seeking a dedicated and experienced administrative professional to provide executive-level administrative support to the RMHC Global President and Chief Executive Officer and the Global Chief Development Officer.

This individual will also provide some general administrative support for the broader RMHC Global team and will report to the RMHC Director of Strategy and Alignment.

Specific Responsibilities include:

  • Extensive calendar management and meeting coordination
  • Travel planning including securing travel visas, hotels, flights, ground travel and itineraries and coordination with teams to optimize the time and availability of the President/CEO and the CDO
  • Processing expense reports
  • Keeping officers on schedule; providing necessary reminders, documents, etc.
  • Management of RMHC Info email inbox (including holiday coverage)
  • Management of RMHC general voicemail (Including holiday coverage)
  • Collection and distribution of departmental mail and checks from MHQ (M, W, F)
  • DocuSign management
  • Additional responsibilities as needed

Operational Excellence:

  • Anticipate and respond to schedule or travel challenges and conflicts, and work proactively to address them with a positive and solution-oriented approach
  • Engagement of team members with a positive and supportive style
  • Take personal responsibility for meeting commitments and ensuring that results are achieved in a timely manner
  • Great attention to detail and anticipating needs of executives
  • Represent the Office of the President and CEO, Office of CDO and RMHC Global generally with the upmost and consistent professionalism
  • Work collaboratively with others in ways that align with the RMHC core values and supports the success of the overall team
  • Ability to work on-site at McDonald’s Headquarters three days per week
  • Intermediate to advanced-level experience with MS Office (Outlook, Word, Excel, PowerPoint) and WebEx or similar meeting tools
  • 3+ years supporting VP level to C-level executives including calendar management and travel coordination
  • Strong communication and critical thinking skills
  • Reliable, results-oriented, and able to anticipate needs
  • Demonstrates ability to handle and maintain confidential information
  • Must be able to prioritize and work well under pressure
  • Strong attention to detail and ability to complete large volumes of work efficiently and effectively
  • Ability to adapt to a constantly evolving business and work environment
  • Ability to work well with stakeholders who have competing needs in a way that ensures a positive experience for donors and key stakeholders who interact with the Office of the CEO and CDO
Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Application Instructions

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