Supervisor, Change Management

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

McDonald's Change COE is seeking a Supervisor, Change Management to support specific change workstreams and activities by executing our change framework and methodology. Under direct supervision of a more senior Change Management role, the Change Management Supervisor manages work with low to medium complexity or has scope for smaller change management deliverables on highly complex programs.

In this role, you will support a transformational technology program within our Global Technology function. Future assignments may span other McDonald's functional areas.

The Supervisor, Change Management will have opportunities to support COE operations as needed as part of the development. This role will report to Sr. Manager, Change Management within the Global People function.

Proper Change Management is a critical success factor in growth at McDonald's. We are evolving how we support Change at McDonald's through a McDonald's Change Center of Excellence (COE). The Change COE partners with leaders to enable the human side of transformation, ensuring people adopt the changes needed to promote the long-term success of our business. As a member of the Change COE, you will be a part of a team building something new. You'll succeed by being a seeker of innovation, a self-starter, collaborative, and a strategic partner for our customers. We'll ensure you have the tools to take advantage of the growth opportunities we're excited to provide.

Responsibilities:

• Drive Adoption with One McDonald's Way of Doing Change
• Assist in developing and managing comprehensive change strategies by applying a structured Change Management methodology to various programs.
• Conduct change impact analysis across people, process, and technology dimensions, change readiness, and risk assessments to improve people ROI and successfully lead people through transitions 
• Assist in developing stakeholder management plans to identify key players and resistors of a change initiative and plans to aid their transitions. 
• Assist in developing communication plans to support broader change management goals on key initiatives.
• Create communication artifacts and help with message development and creative delivery across various stakeholder groups.
• Learn the business of the sponsoring function, seeking to understand the strategy enabling the transformation.
• Analyze data-driven insights to measure, adapt, and accelerate change.
• Support the growth of Change knowledge across the Enterprise
• Gain an understanding of our Change Framework and support training of partners, practitioners, and business leaders.
• Support COE staff meetings and learning series (topic identification, content development, etc.).
• Maintain templates and examples for successful change delivery.

Qualifications:

• 2-4+ years of Change Management experience, particularly on large initiatives with a technology component
• Bachelor's degree in organizational change management, business management, human resources, or related field
• Beginner to Intermediate level change management skills
• Comfort with Word, PowerPoint, and collaborative technologies

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.