McDonald's Australia Restaurant Careers
We love nothing more than watching our employees grow. Did you know that a lot of our most successful Managers started their careers as Crew Members? You can do it too, and the best part is you get to earn while you learn! If you've got the appetite to succeed, we’ll give you the opportunity.Click here to Join our Crew
Crew provide an exceptional customer experience which includes delivering exceptional quality, service and cleanliness (QSC) to all guests. We understand that everyone should be able to work with their strengths, and at Macca’s®, we like to provide you with the opportunity to earn your money the way you want! So whether you like putting a smile on people’s dial, building custom-made burgers, or making a mean macchiato, we have a role that will work for you! Crew are trained and verified to work in the Front Counter, Customer Areas, Kitchen, Drive-Thru or McCafe areas of the restaurant.
If you like working with your hands and looking after all the internal and external areas of the restaurant, the maintenance role is for you. You need to be organised, have a keen eye for cleanliness as you will be responsible for janitorial duties, cleaning restaurant equipment, minor handyman responsibilities and maintaining the restaurant surrounds.
Crew have the opportunity to develop and progress into the Crew Coach position.
The Crew Coach provides guidance and direction to fellow Crew and utilises all policies and procedures to provide the best quality coaching, to ensure outstanding delivery of QSC, under the supervision of the Shift Manager.
The first step in the McDonald’s management journey is to become a Shift Manager. Shift Managers are operations experts and run shifts delivering outstanding QSC at all times. Shift Managers supervise employees to ensure restaurant operations and procedures are adhered to and ensure the delivery of an exceptional and memorable Macca’s® experience.
Department Manager & Assistant Restaurant Manager
In addition to delivering outstanding QSC every shift, Department Managers and Assistant Restaurant Managers have an additional responsibility of leading a team as either a Customer Experience, People Performance or Product Quality Manager.
The Restaurant Manager is the leader of the restaurant, and is responsible for the overall profitability, sales, people development and operations of the restaurant. The Restaurant Manager works closely with their management team to coordinate the functions and systems that are critical to business success.
We promote the ‘5 Ways of Wellbeing’ in our restaurants as we recognise employee safety is a key priority.
Our MyBenefits program gives all employees product discounts from over 300 retailers (like JB HIFI, Woolworths and Myer).
We have a culture of continuous improvement, so feedback is critical and staying in touch with your Manager is key.
We create opportunities for all employees to work flexibly in a way that is meaningful and fits into your lifestyle.