Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

    Job Description:


    Partner with assigned clients to understand and align on strategies to successfully address business needs. Lead Agency 123 project teams in conceiving and effectively executing creative solutions in support of assigned clients, positively impacting the McDonald’s system.

    Areas of Responsibility:

    Client Engagement

    Demonstrate an eye for business and creative expertise to advance trusted, valued relationships between Agency 123 and client colleagues.

    Enthusiastically engage clients in forecasting and planning work up-front-holding detailed discovery meetings to thoroughly scope projects before resources are expended.

    Partner with clients to implement smart, successful strategies and solutions in support of business objectives.

    Facilitate quarterly or bi-annual partnership review meetings with clients, to understand and take action on opportunities to improve Agency 123’s working relationships and work product.

    Agency Contribution Encourage compliance with prescribed workflow and project management practices, ensuring that all projects are executed on time, on budget, on strategy and with high-quality.

    Collaborate with Account, Creative, Production and Operations colleagues to ensure the necessary expertise is engaged to scope and shape solutions to achieve desired business results. Deliver flawless client experiences in how hand-offs happen at various stages of project workflow.

    Partner with Agency 123 leadership to appropriately influence cross-functional team performance and operational efficiency.

    Engage colleagues in ongoing identification and implementation of process improvements to improve client partnership and team efficiency.

    Business Impact

    Demonstrate business intelligence, marketing communications insight and brand acumen to guide the development of sound strategies and solutions on behalf of assigned businesses/clients.

    Develop comprehensive briefing and debrief documents-summarizing requirements, ensuring alignment, and enabling understanding of projects upfront as well as capturing, sharing and applying key findings when projects conclude.

    Work closely with Creative Lead(s) and project team members to scope and shape concepts and executions to enable desired business results.

    Seek and actively propose opportunities to optimize client investments and corporate spend.

    • Ability to think strategically, creatively, and reciprocally. 
    • Have a continuous improvement mindset
    • Highly organized
    • Proactive - An ability to forecast, remaining a few steps ahead of clients
    • Strong presentation skills
    • Effective verbal and written communication skills
    • Ability to influence
    • Agency Experience is a plus
    Additional Information:

    McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

    McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Nothing in this job posting or description should be construed as an offer or guarantee of employment.

      Application Instructions

      Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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